ComplaintsforNew Rochelle Express Service
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Complaint Details
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Initial Complaint
10/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to New Rochelle Express Service to get a oil change.My car has an alarm that has to be deactivated before starting my car.Gave front desk special instruction on how to start my car while I was sitting in the waiting room i was told my car was ready.I went outside to star my car (still on the Lot) my car did not start.I look at the type of oil put in my car in on the receipt they put 5w 30 in my car which is wrong type of oil my engine and manual says 10w 30.i asked why, the said it does not matter by not starting my car as instructed they ruined my starter i had to have my car towed off their lot.they were very rude
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.