ComplaintsforSouza's Construction
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Complaint Details
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Initial Complaint
08/09/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired "Mike" to replace my railing in June - the work was shoddy and he had to come back to make some repairs, it also remains unfinished. My two issues are that at the last minute he demanded cash payment in full in advance of doing any work - he knew the railing was a safety issue with an 83 year old and a 99 year old living in my house and made this demand early in the morning at the last minute. He also had me pick up and pay for all materials in advance so he had me over a barrel. He then never finished the job saying that touch up paint where he removed the old railing was not his responsibility, He also promised me a receipt for the work like all other contractors and even though I have made several requests and he has promised it several times I still have no receipt for the cash payment he took. He is a liar, disreputable and nasty.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.