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Customer Review Ratings
Average of 10 Customer Reviews
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Review fromRyan k
Date: 08/13/2025
5 starsI have used N.H. **** in the past, and will continue to use them in the future. They are very professional, extremely well-trained, and knowledgeable in their trades -- As well as genuinely great down-to-earth human beings.Every time I invite them into my house to complete work, they always pay attention to the smallest details and clean up after themselves. I am thoroughly impressed that this company can find such great men and women to represent their brand. This time around, I had a ductless mini-split system installed. *** and ***** were able to walk me through every step that they were taking and made sure that any questions I had were thoroughly answered. They care -- they took time to make sure that the exterior lines were routed in a manner that was visually appealing and functional. 10/10 service and I would (and will) call them again for ANY home improvement that they cover.
N.H. Ross, Inc.
Date: 08/15/2025
Thank you so much for your kind words and for continuing to trust NH **** with your home's needs. Were proud to have dedicated and skilled team members like *** and *****, and it means a lot to hear they took the time to walk you through the process and ensure every detail was handled with care. Your feedback reinforces our commitment to providing professional, thorough, and personable service on every visit. We truly value your loyalty and look forward to helping you with any future projects!Review fromMichele P
Date: 08/12/2025
5 starsExtremely professional **** company to discover they are equipped with full service maintenance in electrical, plumbing list goes on. Eji was my HVAC Tech. Took the time to explained every detail of the job. He left the job sight cleaner than before he began working. The office staff were prompt to answer any of my questions and concerns when I would call in. I'm pretty impressive everyone displayed great customer service.I'm a happy customer and will recommend NH **** to all my friends and family. Thank you.Review fromCarol H
Date: 07/16/2025
5 starsVery professional and helpful in explaining my problem. I would definitely refer him to my family and friends.Review fromBarbara C
Date: 06/23/2025
5 stars**** did a wonderful job. He is an asset to your companyvery polite, knowledgeable, informative and neat. Will be using your company in the future!Review fromRussell K
Date: 01/15/2025
5 starsExcellent personable knowledgable. Could not ask for a better company Profession-able in every aspect from phone to work flow. Even wore boot covers to enter the houseReview fromJamie M
Date: 12/17/2024
5 stars***** was fantastic. He is so knowledgeable and spent so much time figuring out the issues we have at our house. I would highly recommend this company even though it was my first experience with them!N.H. Ross, Inc.
Date: 01/02/2025
Thank you for sharing your experience! We're thrilled to hear that ***** provided exceptional service and took the time to address your concerns thoroughly. Your recommendation means a lot to us, and were delighted that your first experience with our company was a positive one. Please don't hesitate to reach out if you need anything in the future!Review fromJohn C
Date: 10/23/2024
5 starsThe Job was well done and done at a decent priceReview fromEd S
Date: 11/15/2023
1 starTheyre overcharging their costumer I call them to winterize my small bathroom and electric water heater in my garage the plumber gave me written proposal for 1-2 hours job in the amount of $846 + tax. When I refuse to do the job the office send me a bill in the amount of almost $200. Its ridiculous.N.H. Ross, Inc.
Date: 06/19/2024
Hello **, Thank you for taking the time to share your feedback. We're sorry to hear that your service with us did not meet your expectations. Our Manager will give you a call to see if we can resolve this for you.Review fromVeronica S
Date: 08/21/2023
1 starDo not hire *********** they are unprepared, unprofessional, will overcharge you and not complete the work. Their staff is very rude on the phone and techs try to sell unnecessary services. The scheduling manager does not even know when the techs are booked for and will show up at your house unannounced. That is if they show up at all. Stay far, far, FAR away from ***********!Review fromRussell L
Date: 05/03/2023
1 starI had a leak in a bathtub faucet. I bought a cartridge and just needed a plumber to take the old cartridge out and put the new one in. The cartridge is not expensive. I saw the ************* website and decided to call them. The plumber came to my house and I showed him the faucet leak and the new cartridge I had already bought. The plumber stated it was the wrong cartridge and he said he had the right one in his truck. He then told me the price to fix the leak would be $783. I couldn't believe the price and asked him why so high. He then said that my bathtub faucet was a **** faucet and those can be very tricky and the cartridge can break easily in those type of faucets. He also gave me a song and dance about how plumbing prices have gone way up. After he removed the old cartridge and put a new one in the faucet was no longer leaking. I looked at the old cartridge he had removed and compared it to the cartridge I had bought and the parts were identical. The plumber had lied about me buying the wrong part. When I brought it to his attention all he said was "yeah the part was the right one but you can return it and get your money back". To make matters even worse the next day when I turned the faucet on to "hot" the water was cold, when I turned the faucet to "cold" the water became hot. The plumber didn't even do the job right. When he put the faucet handle back on he didn't do it correctly. I also later found out that no other plumber would have charged $783 for such a simple job of just replacing a cartridge. So I was charged a ridiculous price, had the plumber lie to me, and the job was not done correctly. I called ************* to complain and was told the manager was not available but I would get a callback. After 3 days of no callback I called again and again was told the manager was not available but I would get a callback. The callback never came. Do yourself a favor and do not do business with this company!!!!
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