ComplaintsforTJMG Properties LLC
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Complaint Details
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Initial Complaint
10/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
24 September 2022 I attempted to rent **** ****** ***** in Syracuse NY. After explaining to the management agency that I was a disabled US Army veteran, I was denied without stated reason. As of October 3rd The property is still available, just not given to me without cause. I am fully financially providing proof of income currently working as a contractor for the DOD, disability status and benefits, and GI Bill Housing Certificate of Eligibility. My credit check returned outstanding credit and the background check they conducted returned zero negative information at all. *Business response
10/17/2022
Our policy is for the applicant to request denial reason in writing, we have not received this request in writing. Thank youCustomer response
10/17/2022
Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Regards, *** *****Initial Complaint
07/22/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Horrible property management. Rotten windows which have been turned into codes and ignored for over a year, mold in multiple apartments, ignored phone calls and requests for Maintenence. Poor trash removal, harassing tenants. They encourage tenants to call police and CPS on one another.Business response
08/06/2021
Thank you for allowing the opportunity to respond to Mrs. *****.We are handling her complaints about the window and dishwasher. Currently as of yesterday 8/5/21 she texted maintenance that they were all sick and being tested for COVID.
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BBB Rating & Accreditation
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.