ComplaintsforR-CO Products Corp.
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Complaint Details
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Initial Complaint
03/01/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed R+Co Order #****** on feb 19, see attached screenshot It said 5-7 business days to ship or to be delivered, not sure which. Either way it is now March 1, and the order still does not say shipped, still says it will let me know once shipped, and my email to them a few days ago has gone unanswered. I would like confirmation of my shipment. I had told my sister and others about this product and was excited to share with them. This has been a disappointing experience thus farCustomer response
03/19/2024
This company failed to respond 3 weeks ago and I need to update the complaint anyways here. I placed R+Co Order #****** on feb 19, see attached screenshot It said 5-7 business days to ship or to be delivered, After 10 days I asked where is my order, and then I got an auto email saying cancelled. They think they refunded me but the refund bounced and they still have my money because the card used was closed and a refund was impossible. Their accounting department needs to investigate this and issue a check to the address on the order, or fulfill the order.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.