Additional Information for P.C. Richard & Son Inc.

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P.C. Richard & Son Inc. has 96 locations, listed below.

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  P.C. Richard & Son Inc.

  150 Price Pkwy Farmingdale, NY 11735-1315

  
• 

  P.C. Richard & Son Inc.

  13603 20th Avenue College Point, NY 11356-2447

  
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  P.C. Richard & Son Inc.

  42-99 Francis Lewis Blvd Bayside, NY 11361-2573

  
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  P.C. Richard & Son Inc.

  470 Commack Road Deer Park, NY 11729-4507

  
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  P.C. Richard & Son Inc.

  701 Sunrise Highway Bellmore, NY 11710-3649

  

Headquarters

150 Price Pkwy, Farmingdale, NY 11735-1315

BBB File Opened:

3/1/1967

Years in Business:

114

Business Started:

10/11/1909

Business Incorporated:

1/1/1968

Accredited Since:

2/1/1967

Type of Entity:

Corporation

Alternate Business Name

• P.C. Richard & Son, Long Island Corporation

Business Management

• Mr. Rick Gioia, Director of Service
• Mr. Gregg Richard, President & CEO
• Ms. Pamela Mays, Customer Service Manager
• Ms. Cathy Winter, CFO

Contact Information

Principal

• Mr. Gregg Richard, President & CEO

Additional Contact Information

Fax Numbers

• (631) 777-4109
  Primary Fax

Phone Numbers

• (631) 777-4100
  Other Phone

Serving Area

• NY

Products and Services

Appliances & Electronics

Payment Methods

• Mastercard, Visa, Discover, American Express, P.C. Richard Credit Card & P.C. Richard Gift Cards

Refund and Exchange Policy

• P.C. Richard & Son strives to deliver best-in-class service for our customers to make shopping with us simple and hassle-free. One way we achieve this is by offering free returns for our customers. If your return meets the below requirements and you are unhappy with your pcrichard.com purchase, please call customer service at 877-727-1909 or e-mail [email protected] to process a free return.
  
  Internet Orders: For all USPS and UPS orders: Please call customer service at 877-727-1909 or e-mail [email protected] with your name, invoice number, contact number, and details of the return to begin the process. A UPS return label will be sent to you via e-mail by one of our customer service representatives. Please allow your return 3-5 business days to reach our facility and be processed. If you have requested an exchange, your new item will be sent to you within 2 business days after the returned item as been received.
  
  Internet orders: For all P.C. Richard & Son local delivery: Please call customer service at 877-727-1909 or e-mail [email protected] with your name, invoice number, contact number, and details of the return to begin the process. A customer service representative will work with you to schedule a convenient day to pick up your return.
  
  Internet Orders For all Pilot Air orders: Please call customer service at 877-727-1909 or e-mail [email protected] with your name, invoice number, contact number, and details of the return to begin the process. A customer service representative will have the Pilot Air location in your area contact you within 24 hours to set up a pick up date. If the item is being exchanged, we will coordinate the drop-off of your new item and the pickup of your return during the same visit.
  
  No outer packaging? No worries! You do not need an outer box or bag to send your order back; all you need is the manufacturer’s box and packaging that the item originally came in.
  
  Once your order has been returned to us, please allow up to 15 business days for your credit to show on your account.
  
  Thank you for shopping at pcrichard.com!

  1. If opened and/or used, the following merchandise is non-returnable & not sold on a trial basis:Home AppliancesAir ConditionersGeneratorsTVs - 50" & Larger iPods ® & iPads ®ComputersVideo Game Systems & GamesSmart Watches & Fitness BandsPrepaid CardsGift CardsMattresses & Box SpringsBedding AccessoriesIf any repairs are required, service will be done in accordance with the Manufacturer's warranty.

  2 All other merchandise must meet the following conditions for exchange, store credit or refund:Return merchandise to store within 30 days of purchase with original sales receipt.Merchandise must be in new condition, in original carton with UPC code and all packaging, accessories & manuals.Authorized credit card refunds will be applied to credit card used for purchase.Authorized refunds of payments made by cash, check or debit card are paid by check through our controller's office. Please allow approximately 14 business days for processing. 

Business Categories

Major Appliance Dealers, Mattress, Photography Equipment, Refrigerator and Freezer Dealers, TV Parts