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About

Important information

  • Additional Info:
    On 09/04/2024, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 5:24-bk-30773. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to U.S. Bankruptcy Court Northern District of New York (Syracuse) The Atrium 3rd Floor 2 Clinton Square Syracuse NY 13202 for resubmission to that court. The case number should be entered on the form. Claims must be submitted by 11/13/2024

About This Business

This business offers mattresses, beds, pillows, frames, head boards/foot boards, futons, daybeds, bedding supplies, sales, service and delivery.

BBB Accredited Since: 6/16/2010

Years in Business: 50

Products and Services

Adjustable Bases, Adjustable Beds, American Splendor Mattresses, Beautyrest Mattresses, Bed Frames, Bed In A Box, Bedgear Performance Pillows, Boxsprings, Chattam & Wells Mattresses, Chill Mattresses, Comfort Concepts Mattresses, Cooling Mattresses, Cushion Firm Mattresses, Dura-Last Mattresses, Firm Mattresses, Foundations, Gel Foam Mattresses, Hybrid Mattresses, Innerspring Mattresses, Luxury Mattresses, Mattress Protectors, Mattresses, Memory Foam Mattresses, Pillows, Pillowtop Mattresses, Plush Mattresses, Sealy Mattresses, Sheets, Spring Air Mattresses, Tempur-Pedic Mattresses, Traditional Mattresses, Ultra Plush Mattresses

Business Details

BBB File Opened:
7/5/1995
Business Started:
1/1/1976
Business Started Locally:
1/1/1976
Business Incorporated:
10/11/1989
Type of Entity:
Corporation
Alternate Names:
Metro Mattress
Business Management:
Mr. William Spudis PhD, President & CEO
Mr. Dominick Caruso, Controller
Mr. Nick Sustache, Controller
Ms. Danielle Chapman, Director of Operations

Additional Contact Information

Customer Contacts
Ms. Danielle Chapman, Director of Operations
Fax numbers
Primary Fax: (315) 218-1203
Additional Phone Numbers
Other Phone: (607) 272-0001
Other Phone: (315) 253-2426
Other Phone: (585) 243-0730
Other Phone: (315) 779-1045
Other Phone: (585) 393-4820
Other Phone: (585) 425-2110
Other Phone: (716) 631-5300
Other Phone: (716) 668-4030
Other Phone: (585) 344-0496
Other Phone: (315) 622-6600
Other Phone: (315) 338-9333
Other Phone: (315) 699-2230
Other Phone: (315) 446-6606
Other Phone: (315) 622-4999
Other Phone: (315) 343-3030
Other Phone: (315) 736-6600
Other Phone: (315) 768-1100
Other Phone: (585) 227-6600
Other Phone: (585) 424-4490
Other Phone: (585) 388-1170
Other Phone: (585) 266-0700
Other Phone: (585) 249-9740
Other Phone: (607) 662-0166
Other Phone: (585) 670-0180
Other Phone: (585) 637-8111
Other Phone: (518) 452-4433
Other Phone: (518) 382-3001
Other Phone: (518) 465-6525
Other Phone: (518) 783-7703
Other Phone: (518) 584-3333
Other Phone: (518) 842-2255
Other Phone: (518) 371-1150
Other Phone: (716) 837-4500
Other Phone: (716) 826-3478
Other Phone: (716) 205-2300
Other Phone: (716) 875-8500
Other Phone: (315) 759-6052
Other Phone: (845) 775-3794
Other Phone: (845) 633-8383
Other Phone: (845) 514-2816
Other Phone: (518) 705-4001
Other Phone: (607) 336-2424
Other Phone: (315) 488-8800
Other Phone: (518) 454-0077
Other Phone: (607) 729-0001
Other Phone: (518) 326-5938
Other Phone: (716) 683-0100
Other Phone: (607) 432-8400
Other Phone: (607) 266-9900
Other Phone: (518) 822-1433
Other Phone: (315) 488-9999
Other Phone: (315) 218-1212
Other Phone: (716) 625-6212
Other Phone: (518) 280-2638
Social Media
Facebook

Additional Information

Latest Reviews

  • Andrew S

    "Terrible company. They don't answer the phones." ... Read full review

  • Scott J

    "Great customer service. Tommy D was my sales person." ... Read full review

  • Angela C

    "What an amazing customer service. The product and timing of getting it were wonderful!" ... Read full review

View all Reviews

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