Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Professional Home Repair. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforProfessional Home Repair.

    Home Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    91 Bogardus St, Buffalo, NY 14206-1303
    BBB File Opened:
    4/10/2014
    Alternate Business Name
    • Tom's Home Repair

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/31/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Tom C****** (father, phone# *** *** ***** and Joe C****** (son, phone# *** *** ****) of Professional Home Repairs (address: ** ******** St #****, Buffalo, NY 14206) performed a concrete resurfacing work on my front porch on July 26, 2022 (please see the attached receipt). Tom C****** wrote on the receipt a 1 year warranty on all work performed. In the winter, the resurfaced concrete started flaking and peeling off on various spots of the surface and the side faces of the front porch. I called Tom in early May 2023, and he said to call back when the weather is warmer like in the 70 degrees so that his son can finish the job in a single trip. As the temperatures are in the 70s now, I called Tom again -- which he did not answer to all calls, so I texted him with a long message. When I called again, he answered but he said "I don't warrantee any concrete jobs, I don't have money and do what you want" to my possible legal recourse and said swear words at me. I told him that I have from him a written warranty on all work performed. I would like his son to come out and finish the repair work in quality and durability. They also should give the limited warranty for this resurfacing job beyond 1 year. Failure to do the repair work in a timely manner will force me to seek full refund of the $1,500 plus additional compensation for the unnecessary work that Tom C****** is forcing me to do to get this job finished. A timely completion of the repair work to my satisfaction and a limited warranty will make me consider the job fully finished and I won't seek full refund. Another Address of Thomas C******: *** * ******* St, Buffalo NY.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rose S

    1 star

    10/06/2022

    Professional home repairs by Tom ******** he takes advantage of seniors doesn't do work starts work didn't come back and finish horrible job sent his son to do the work a kid it's just a terrible fake business

    Local BBB

    BBB of Upstate New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.