About

Local BBB:

BBB of Upstate New York

BBB File Opened:

3/2/2007

Business Started:

1/8/2001

Business Incorporated:

7/18/2005

Type of Entity:

Corporation

Alternate Names:

MyShopAngel.com

MyShopAngel Promotional Products

Business Management:

Ms. Kelli Chamberlin, Manager

Additional Information

Payment methods

Major credit cards: Visa, MasterCard and American Express. We process your credit cards safely and securely online using Authorize.net. They are used and trusted by thousands of online and retail shops. They use state of the art Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

PayPal. PayPal is a FREE and convenient way to sent payments using your credit card, bank account or electronic check. PayPal uses Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). You may sign up for PayPal by clicking on this link, it is FREE.

Money Orders. We accept money orders drawn from and payable to a US bank in US funds. We currently do not have the Money Order option on our check-out page. If you are interested in paying with a money order please contact us at [email protected] and we will make arrangements. We also accept money orders through Western Union at Bidpay.com.

Company Checks. Please allow 7-10 business days for the check to clear before your order is processed. If a check is returned due to insufficient funds, there will be a $30.00 fee. We may also accept company Purchase Orders from accredited companies, Government Agencies or Academic Institutions.

Refund and Exchange Policy

Blank Goods If for any reason you are not satisfied with your blank goods purchase you may return it to us. A 20% restocking fee will also be charged on all returns and shipping will not be refunded. Returns must be made within 10 days of receipt of the item. Products must be returned in their original condition and new clothing must have all tags attached. Refunds will be processed within 7 working days of receipt of the returned goods. 

We do not accept returns on blank koozies, insurance card holders, and other items. These items are made to order and cannot be returned for that reason. Please call if you have any questions.

Imprinted Products We require a signed paper proof approval before we begin production. This eliminates imprinting errors and allows us to satisfy our customers' needs. All claims must be brought to our attention within 10 days of receipt of the order. We do not accept custom imprinted order returns.

All returns must be approved before sending them back to us. We will not accept a return without approval. Returns mailed back without prior notice or approval will be refused at delivery and "returned to sender". 

Cancelled Payments If for any reason you cancel a credit card payment after the transaction is complete, you will be charged a $25 charge back fee and a credit card re-processing fee of 3% of your total amount owed. 

Cancelled Orders All orders cancelled after the order is placed and payment received will be subject to a 3% cancellation fee. Imprinted orders cancelled after artwork has been completed and faxed for your approval will incur an additional $25 art/cancellation fee. Orders that are cancelled after the order confirmation approval was received and sent to production will incur any additional labor, material, plate, tape or setup charges expended to date, including any shipping charges. Orders that have already been printed cannot be cancelled.

Business Categories

Advertising Specialties, Online Shopping