Reviews

Review Details

• Review fromDawn S

  Date: 07/02/2025

  1 star
  Scam Alert – Fake ******* Invoice Targeting Small Businesses
  This company sent multiple emails and a letter in the mail claiming we owed $55.16 for a *******.com invoice, plus a $20 late fee. The communication looked official at first glance—but there were red flags:
  The unsubscribe button on all four emails (real invoices don’t have that),
  A vague payment portal link,
  And pressure to respond quickly.
  We contacted ******* directly, who confirmed our account is current and that they do not work with or authorize this company in any way. They also said this is a known scam tactic targeting small business owners.
  When we confronted the company, they insisted we prove it was a mistake, rather than providing legitimate verification—classic scam behavior.
  This company is attempting to exploit busy business owners by sending fake invoices hoping someone pays without questioning it. Do not fall for it. Always contact your actual service provider before paying any suspicious bill.
  We are reporting this to the BBB, FTC, and ********* fraud department. Others should do the same to prevent more victims.

• Review fromRachna K

  Date: 05/28/2025

  1 star
  They called me about an unpaid bill, and when I called the actual company, they verified that no bill existed and no charges made. These people kept trying to get sensitive information from me and refused to verify any information that the company in question actually had sent us a bill.

• Review fromLori R

  Date: 02/10/2025

  1 star
  I was directed to Firstsource Advantage LLC by my debit card company due to an outstanding balance that I never received any notice about. Needless to say, I was surprised that I was directed to call another phone number and was not told that it was another company. I didn't want to give any of my information to a company that I knew nothing about for security reasons. The person I spoke with (I cannot use the term "gentleman") would not give me any information about what his company does. He said that he had to have my personal information first. With all the scams going on these days, I would NEVER give my information to a company that is so secretive about what they do. I settled this debt directly with my debit card company without any trouble, and they were very apologetic about the clandestine attitude of Firstsource Advantage LLC.

• Review fromEduardo D

  Date: 07/15/2024

  1 star
  I spoke with Justin K**** about my account and advised that I paid a debt off with them a month ago. He sent me the letter of satisfaction on the account. They refuse to remove the account from my credit report. The excuse is they are limited on what they can do and sent me back to the original creditor which the original creditor placed the debt with First Source. The back-and-forth game, but First Source is not limited of taking my money...... They need to make this right.

• Review fromKate D

  Date: 02/16/2024

  1 star
  not sure why this company came up on my credit report as checking my credit. I don’t owe anyone and I have nothing to do with them.

• Review fromCamille D

  Date: 01/12/2024

  1 star
  Leaving multiple, lengthy voicemail messages without stating reason for call except business name. Do not have business with Firstsource Advantage LLC.

• Review fromBill R

  Date: 05/25/2023

  1 star
  Baptist hospital bills an old insurance and then sends me to collections at one advantage! I email the hospital sending all the correct insurance which the emergency doctors use the correct one but the hospital ER used an old one! Now they are trying to tell me im liable when in fact they billed to an incorrect insurance. Now the hospital sent one advantage all the info to ***** to take off the lein and show it all taken care of. Its not my fault they billed the incorrect insurance while the er doctor billed the correct one! The lein needs to be taken off and show a paid in full the account!

• Review fromJames B

  Date: 04/25/2023

  1 star
  Spoke to one person that said they acquired my debt 2 days ago (would have been 4/17) instructed them I'm filing bankruptcy and gave them my lawyers information.
  Received a call today that they just acquired the debt today and had never ever called me. Then tried arguing with me that they never called me, still have the phone logs, same phone number etc.
  
  Gave them my lawyers information again and that this time they'll definitely never contact me again. I don't believe that for a moment though.

• Review fromTina S

  Date: 03/13/2023

  1 star
  Company sends out letters stating that I owe them money. Each letter has a different reference number. I have never done business with this company and the letters state that the money owed is for a casino that I know nothing about. I do not gamble at all but I am a victim of identity theft and let the company know this to no avail. I want them to stop contacting me about this.

• Review fromJason B

  Date: 01/11/2023

  1 star
  Well I apparently have a debt from you yet I have never received ANY mail from you. I went to your website where it requires you to enter an account number, well, I obviously have NO idea what that is since you never mailed me anything. I obtained your contact info from my credit report, got your email from your website, sent you an email explaining this, and never received a response which doesn't come as a surprise given your past reviews. For a company who's one job is to collect money you sure are terrible at it... Joke's on you however because starting soon ************ 3 and 4 will be removing ALL medical debt from consumer credit reports so by the end of this month I guess it will be a non-issue for me. Too bad for you though, learn how to run your business and communicate with your customers. Since you decided to ignore me and so many others, good luck collecting from anyone else after this month ends lol. You certainly won't be getting anything from me now. Your fault not mine, I tried, you failed!