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Business Profile

Auto Repairs

Avila's Auto & Truck Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/07/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I’ve taken my car in there several times and it he fixed it only for it to run for a while and then it would start acting up and I take it in and it would always be the same thing. A problem I’m having is with my coolant radiator it was leaking coolant really bad. I took it in before he said he replaced the radiator all the hoses, etc. I took it in a month ago. He had it for eight days and he said he put a water pump and a timing belt and. and a thermostat I go and pick it up after eight days. I had to get it towed. I got on the freeway from the shop and got on the freeway and it overheated so bad. I had to pull over and have it towed by AAA and it still broke down in front of my house. I borrowed $1300 from the bank to pay him through the business and I’m not paying it my car is broke down. It won’t even start run. It has no coolant in it. It is not drivable. It was worse after I picked it up and it was before I took it in there. It never overheated

Avila's Auto & Truck Repair is NOT a BBB Accredited Business.

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