ComplaintsforFocus Mental Health Solutions, PLLC
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Complaint Details
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Initial Complaint
07/12/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
1). Date of transaction July 12, 2021 2). Amount of money you paid the business $50.00 3). What the business committed to providing you Focused on the mental and emotional health of our community, one person at a time. Integrity, knowledge, and a reputation that you and your family can trust 4). What the nature of the dispute is Financial. Focus Mental Health Solutions (FMHS) did not explain, or advise the $50 charge to obtain personal medical information for military-required forms for family relocation to a different installation. At no time, between June 30, 2021 and July 12, 2021 did FMHS communicate the requirement for or reason for a $50 charge. There was a total of 3 (three) emails and 16 (sixteen) phone calls to the FHMS office requesting a DD FORM 2792 be filled out by a provider, where, this charge was not advised to us, why it's required for mandatory military documentation 5). Whether or not the business has tried to resolve the problem FHMS is non-responsive.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.