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Find a Location

Express Van Line has 1 locations, listed below.

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    Business ProfileforExpress Van Line

    Moving Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.19/5stars

    Average of 27 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/5/2020

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    interstate moves house hold goods

    Business Details

    Location of This Business
    Las Vegas, NV 89135-9127
    BBB File Opened:
    5/5/2011
    Years in Business:
    13
    Business Started:
    3/10/2011
    Business Started Locally:
    3/10/2011
    Business Incorporated:
    4/23/2008
    Accredited Since:
    3/5/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Alex Sadeghi, Manager
    Contact Information

    Principal

    • Mr. Alex Sadeghi, Manager

    Customer Contact

    • Mr. Alex Sadeghi, Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In December I contacted First National *** Lines for a move from ********, ** to the ****************. I was quoted $3100 for 585 cubic feet of truck space. First National *** Lines contracted my move out to Express Van Lines (EVL). EVL showed up to my home in ******** on January 6, 2024. EVL stated that the contents of my move totaled to 750 cubic feet of truck space which amounted to an increase to $5009. Which was impossible as I had disposed of many items and sent items to Goodwill. EVL loaded my items into a 26' Budget rental box truck. The truck was only loaded with my items. The truck was loaded to less than 1/3 capacity. There was also significant space above my items that went unused which is very important when calculating ** volume. As the total truck ** volume is of all useable space. Approximately only loaded to 25% capacity. Budget Rental truck states through their website and through phone communication that there trucks are roughly 1700 **. 25% capacity of their truck is 425 ** 33% capacity of their truck is 561 ** The ** of my contents were confirmed at time of loading AND delivery. I raised my concerns that same day with **** from EVL as well as the original moving company I had paid the deposit to. Days later ********************* the bills from 5009 to 4108, which is still much higher than the $3100 +/- I should have paid. I agreed to pay him the 4108 as I had no choice, as this individual had all my contents in his moving truck. I was held "******" to accept the lower but still inflated price. Now that I have my items, I can attempt to recover or at the very least expose his business practices. Therefore I am seeking a refund of $800. Apart from the aforementioned **** from EVL has tried to strongarm me to sign a form that would pay me $400 but I would need to remove the BBB review. Which I'm sure is quite illegal. He has threatened litigation if I win a chargeback with my credit card company or am awarded through the BBB platform.
    Read More

    Customer Reviews

    27 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeffrey C

    3 stars

    02/29/2024

    Items arrive unbroken. Except for an end table was a bit upset with the price which changed when they overshowed up. Just because I had two extra items It went up over $1,000. But the delivery was before scheduled so it was okay. There's one on this road too

    Express Van Line Response

    03/04/2024

    Mr. *** we wil have one of our agents call you to remove your issues with your service. 

    We are very sorry . Our goal is to make everyone happy as much as we can and it is not an easy task to do that but..

    God Bless. 

    Local BBB

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