Customer ReviewsforMoving Pro US

Horrible horrible experience. Initial quote was $12k, when they came to load, price went up to $24k. Delivery took 4 weeks, several broken items. Delivery driver showed up alone, no one to help unload furniture. He was unable to move most items to the 2nd floor because he was alone. I had to hire MORE people with a local company to move the items he couldn't get up the stairs. So, I paid extra since he wasn't able to move things to the 2nd floor. I had some issues at the beginning and almost canceled my move. I reached out to the company several times but they never called back. It seems they are very responsive when they are trying to get you to sign on but ignore you after you've paid the deposit. It will take a long time to financially recover from this disaster of a move.

Worst ever took 5 weeks to get my stuff. So for the time had to stay in a hotel. Kept calling they always told me the truck is in the east coast. Finally got my stuff and my mattress is damaged and things are missing never again

Worst experience ever, bait and switch on my price and not telling me when I will receive my furniture and move. Also delivered cars to an unattended parking lot on the wrong day. No one will give any assistance or answer to when I will receive my move!!! Stay away

DO NOT USE!!!! I used a moving company called MOVEUS.PRO LLC or MOVEUS .llc for a long distance move from California to Florida. It was a nightmare!!! First they misrepresented having their own trucks (only had them for local moves. Next , they underestimated size of move and once they picked up the order, they added $3000 to cost plus brought a truck too small for load which forced me to leave behind some of my belongings. The move took almost 3 months to complete and they failed to meet the contractual element of :1 Reassembling furniture at delivery that they disassembled at pickup. 2. They were supposed to pay $30 per day for every day past guaranteed delivery date. They were 36 days late and to date (8 months after delivery), I havent received a penny. 3. They failed to unwrap and place furniture in the proper area of my home. They offered me a bribe of $500 if I took down a negative review I had posted on Angi. Their mailing address in Seattle is bogus and when I tried to serve court papers at the listed address, there was no person at that address. For all these reasons , DO NOT USE THIS COMPANY!

Worst experience ever. They quoted a price with specific amount of furniture and boxes. They arrived and I had less boxes and they wanted to charge in and extra $1000 and added fees. Not to mention the only way they could get it to the original quoted price was to only pack 3/12 item on the original quote. They flat out lied and said they only way the price was increase was if I added items. Essentially I ended up paying $200 more and they only took 50% off my stuff that was on my quote. Do not book and become victim of this this scam company. Take pictures of all the paperwork!!! It charges from Document to Document. Very fishy.

No! Scam! Fake! Cheated my friend! I waited for 5 hours for them! They are the worst ever! So not use them!!!!!!

HORRIBLE HORROIBLE HORRIBLE. I wish I could give them a ZERO. Paid $4000 to move contents of a small studio apartment. White glove service. It was a DISASTER. Almost all items that did make it (most were lost) were ruined. Nothing was packed. Open knives with an unwrapped computer monitor, etc. all thrown in to wardrobe boxes. Filed a claim and waited the 120 days and was offered a settlement of $12. Yep. $12. That is unbelievable shameful. NEVER use this company. EVER.

DON'T USE THEM! If there was a place to give a 0 rating. I would give it in a second!! Moving Pro US without question is the most unprofessional and unresponsive organization I have ever dealt with. As a Retired military Veteran I have went through several household moves. I spoke with Weston several times from Moving Pro to confirm the price I was paying from moving from Florida to Penn. I kept expressing to him it was important that he was very close on the cost. I received FOUR different price increases from the time I booked with him which was $9,000 to my final charge of over $14,000! Weston assured me there would be no other charges and that I would get $10,000 worth of insurance coverage. The last change was from the driver (from Integrated Moving Solutions-ALSO another terrible Company) who had loaded about 90% of my things and flat out refused to load the remaining 10% and was content to leave them in my driveway until I paid $553 for the additional space needed on his truck. When I tried to call Weston about it, he was MIA and never returned my call. I was being held hostage at that point and had to pay the remaining amount. I was also told my house would be packed and loaded in 1 day but 2 days. This move was over a year ago. I have had a ton of broken items in my shipment. it was almost impossible to file a claim, when we did file TWICE the insurance company offered an insulting $129 settlement for 2 broken 55 inch flat screen tvs, a smashed glass coffee table, multiple chips out of the base of my glass Dining room table and much, MUCH more. We sent pics of all the broken items as required. When we appealed the $129 they wanted additional documentation that they did not see the first time. Anyone choosing to use Moving Pro, means you don't care about your possessions.You'll be lied to as their gurantees mean nothing. I not only lost money but A LOT of personal positions. I have more to say but they limit us to 2,000 words. The absolute WORST experience!

Angel M There is not a place to give a 0 rating. I spoke with Drew from Moving Pro. I expressed to her I was on a fixed income and could not afford additional charges. Drew assured me there would be no other charges. I was quoted one estimate and charged another $400. This move was over a year ago. I have had several issues arise. However, I felt it was my duty to warn others about this company. I have noticed many dissatisfied customers. I even read the BBB reviews prior to my decision. I stated the reviews verbatim. Again I was told she would follow from beginning to end my move. That was such a lie! I reached out to her & others that allegedly would do the same. Well, that too was a total fib! This company should be suited! They probably change names to avoid lawsuits and legal ramifications. Anyone choosing to bypass the BBB reviews BEWARE!!!!! You will be mislead as I was. I am a senior citizen. I not only lost money but confidence in mankind. I don't expect any compensation. I just wanted to warn others.

Scam company ! The worst of the worst THEIVEs . I booked through Coast2coast, justin P*** , I sent him pictures of everything to be moved . His quote went from 2000, to 3600 dollars . When the driver got there , he started to load . I stopped him and said let's go over everything. I showed him everything to be moved. All the sudden he couldn't do it for $3600 and I said have a good day. He came back and negotiated for over an hour and we agreed on $4500, he told me my original contract with Coast to Coast was no good now and I needed to refill out the top lines. I did. As I was finishing he said I better hurry up and went outside. I watched the contract in the unfilled in contract for two hours. He asked me to come outside and my interior cameras pick him up circling behind me and picking up both forms. He told me he had made a mistake and if I did not give him $10,000 in cash right there I would never see my things again. Two months later, I still haven't seen my stuff . The truck was returned to Penske and hour after he left my house. He says bring $10,000 and a truck and pick it up out of the garbage in Scranton Pennsylvania. Do not go near Coast2Coast or moving pro. They are professional thieves and know how to avoid the law. They never had any intention of delivering anything.