Customer ReviewsforStreamline Moving and Storage, LLC
13 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Zorah W
5 stars03/29/2024
As an executive member at WoodSpring Suites, I wanted to share a brief and exceptional review for Streamline Movers. This moving company has proven to be professional, upfront, honest, reliable, and trustworthy. I was particularly impressed with Elizabeth, my account officer/coordinator. She has been amazing to work with, providing prompt and efficient service. I must say that the entire team at Streamline Movers is outstanding, but my interactions with Elizabeth have been especially noteworthy. Thank you for your exceptional service! ZorahReview from Donna M
5 stars03/26/2024
After a family emergency, I needed to move from Texas to Norman Oklahoma. I research many different moving services and found streamline, moving and storage.LLC. After talking about the items to move, the date was set, and the cost of the move was agreed on. The movers arrived on the time moving my items immediately they were very helpful and went above what I expected. Every item was carefully packed, wrapped and loaded. Not a single item was broken or damaged. The two men who were sent to do the move were professional, very helpful and did the job properly not wasting time at all. When the movers arrived in Oklahoma, they met me at his storage facility and unpacked my things very carefully yet faster than I expected. They made sure to stack items carefully, leaving enough space that I could walk through the unit and find anything I needed, which was a plus. I would recommend this company highly and in the future if I move again, I will use them and hope you look into them and find the same experience that I did. .Streamline Moving and Storage, LLC Response
03/27/2024
Donna, thank you for taking the time to write about your experience with us. We really appreciate that. Thank you for your business and much success in your new home.Review from Corey M
5 stars03/26/2024
I currently live in WA and had a family storage unit still back in CA, finally got around to taking care of it. I was quoted an amount based on what I could remember was in there. They were super friendly and worked with me on pick up date and time since I was flying back. Movers were prompt on arrival time and super friendly. When I opened the unit I realized that there was way more stuff in there then what I had said and was quoted on. So obviously I was going to have to pay more which has nothing to do with the company as this was my mistake. There was also stuff that my mom had thrown in there that wasn’t packaged. The movers were awesome and got everything out of the unit and boxed up the remaining stuff. I had only a couple of hours to get this done and they were great. Elizabeth was super nice who I was working with from everything to pick up, customer support, and for my drop off date back in WA. They also worked with me on drop off time since it was going to another state and I work M-F and we’re able to do a weekend time. The movers that dropped off everything in WA were also super friendly and prompt. They told me a time window and came early. Upon delivery they put everything away in an organized manner and nothing was broken. Again both movers were awesome that helped in both states. Overall, it was a great experience and something that I’ve been meaning to take care of for some time now. Thanks again!Streamline Moving and Storage, LLC Response
03/27/2024
Corey, we really appreciate you taking the time and posting a review about your moving experience with us. That really means a lot to us. We really try to make every move the best we can, and I am glad that we succeeded with yours. One your next move or moves of your friend, you can cut the middle-man (broker) and save money by going directly with the carrier. We would like to thank you for your business and wish you great success at your new home.Review from Deepak G
5 stars03/25/2024
I recently used Streamline Moving and Storage for my move and had a fantastic experience. The movers were very professional, took excellent care of all my belongings, and were consistently polite. Even when they weren't prepared to pack my stuff because they didn't knew, they packed everything carefully. The initial estimate based on my volume was high because they loaded the truck incorrectly but I received a corrected invoice once they rearranged. Never had anyone return the money already paid. Great work ethics.Streamline Moving and Storage, LLC Response
03/27/2024
Mr. ******, we really appreciate you, taking the time to post a review about your business experience with us. We really appreciate your trust in us and giving us the opportunity to earn your business. Thank you again for choosing us to be your movers and take this opportunity to wish you great success at your new home.Review from Leslie B
1 star03/08/2024
My Mother had this company move her across country. It took weeks for her to get her belongings. Then! They forgot half of it, to which she had to wait an additional couple weeks. Once she received the missing items, they came to her broken. I WOULD NOT RECOMMEND THIS COMPANY!! Poor customer service, lack of accountability, don’t provide original documents, deny everything! Original quote $1750, ended up paying over $3,000 due to THEIR mistake. SAVE YOUR MONEY!!Streamline Moving and Storage, LLC Response
03/12/2024
When someone puts a review on behalf of someone, we cannot respond properly, as we don't who is that person.Review from Fernando C
1 star10/03/2023
I was charged $225 twice. Complained and never listened to my view. Never do business with them, they are not trustworthy.Review from Marie S
2 stars08/09/2023
Where is Our Stuff: A Review. August 2023. We moved 125 miles for work. This was our experience with Streamline. Pros: The movers did a great. They acted professional and wrapped all large furniture items thoroughly… creating art with tape and moving blankets. And the sales agents were quick to return calls. We moved during peak season (July/August), so I know they were incredibly busy. Cons: The waiting game, lack of communication, and sketchy payments. Our moving distance was only about two hours in length (125 mi), but we still had to wait a week and a half before getting our stuff. The moving crews were also different each time, so there was no way to contact the moving team directly. The movers also showed up before or after the designated arrival time window each time. Then, I had to pay via a non-taxable, cash-centric payment method…cash, cashier’s check, money order, or Zelle for a bill of almost two thousand dollars. Based on other reviews, this was a much smaller bill than most…but it was still a pain to provide payment this way and felt sketchy. Based on reviews from other top-rated, long distance moving businesses, almost ALL of the negative reviews have SOME or ALL of these elements. It’s a part of the moving industry, and this kind of lack of communication is happening over and over and over again. If you’re considering a national-level, long distance moving service (broker or otherwise), do your research. Be alert. Because you’re just a number.Review from Rodney G
1 star08/09/2023
I stopped in there to see if this business needed their windows cleaned, talk to the owner, told him it was seven dollars a window. He had 16 windows. That's $112 after completing the job The Man literally wanted to pay me seven dollars and then change his mind and gave me $20. I tried to leave but one of his employees come out to assault me. I pepper sprayed him. He tore the handle off my car and threw it at my windshield and cracked it, I now I have press charges against this man for malicious damage to property and I'm taking him to court for damages. After doing my research, I found out that this company just changes his name after a while of getting too many complaints so be aware. This is the location where I got assaulted by the owners employee. 7200 post Rd., Las Vegas, NV 89113Review from Berto K
1 star08/03/2023
This was the worst experience I had!! They broke one tv tried to charge me 1100$ more than what was agreed on. Was a day late left items behind that was on the list to bring! They argued with me on the price talk about a company that scams people!!Review from Detek S
1 star06/17/2023
This company arrived days late, damaged and stole thousands of dollars of personal property and damage to the house and then told my daughter she had to pay $1,100 more than the contract price to her stuff unloaded from the truck I’ll be happy to give you my name and contact information.
Customer Review Rating
Average of 13 Customer Reviews
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