ComplaintsforDinosaurized
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Complaint Details
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Initial Complaint
02/16/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered 2 sets of knives. The first one was i ordered two black little ones that go around my neck they sent green. They say they Dinosaurized *****..would fix it . So i then turned around and ordered ANOTHER ONE at 30 dollars and tell me the right one would be sent. Btw she wanted pictures of the knives and i sent them to her. So i waited another 2.5 weeks and got 1 little black knife that i didn't order. And you guessed it i turned around and ordered another one i wanted and today February 13th i get ANOTHER KNIFE THAT I DIDN'T ORDER Dont order NOTHING from these people.Initial Complaint
02/12/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Payed for ******* shoulder holster for a left hand draw. This holster supposely ambidextrous, but its not. I had order left hand draw and its for right hand only. Thats not what I had ordered. This holster is a defect and I had ask for a refund. This has been going a month now. No refund.Initial Complaint
02/12/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 12/7/2023 I placed an order for a Fujobi Pancake Holster from a company Dinosaurized.com. Approx 2 wks I received a product that was not what they advertised as the holster I wanted. I e-mailed the company with my complaint, twice, with no response. The only evidence I have is that expense on my credit card for $46.00 and the return address of the company, which is ****************************************************************************************************Initial Complaint
01/10/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 12-12-2023 . I purchased a Fujobi Pancake Holster from the Dinosaurized Store for the purchase price of $44.99 Plus tax and shipping of $3.99 for a Total of $48.98 . The holster was supposed to fit a small ,medium size or a Large sized pistol . My PPK/S falls out of the holster and will NOT fit in the holster without falling out when I bend over . I want to send the holster back to them for a refund . They will not respond back to me . I want my money back . This is NOT the way to do business . Help Please .Business response
01/26/2024
We already submit the proof to PayPal. Please wait for their decision. Thank youCustomer response
01/29/2024
Complaint: 21109684
I am rejecting this response because:PayPal closed my case because I made TWO purchases and I was satisfied with the first purchase for $34 88 and PayPal closed the case . My complaint was for the second purchase of $49.98 of which I was not satisfied due to the product WOULD NOT fit . I returned the product to Didosaurized for a FULL refund . PayPal closed my case and Dinosaurized has my money AND the returned product and I have nothing . Where is my money ??? Please help me . Thank you very much .
Sincerely,
*****************************Initial Complaint
01/03/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Ordered a Fujobi Pancake Holster on line based on a ***************** Store ad. When item was received it was apparent it would not work for me. I immediately requested a return/refund based on their 100% Satisfaction Guarantee with prompt service from their **************** Team. A ***** reached out to me to tell me they had sent an old style holster and she would be willing to send the upgraded version to me as a consolation. I emailed her to tell her that I couldnt use that type of holster (IWB) and just wanted a refund/return. She then emailed a request asking how I would like to return it. I replied ***** and hadnt heard back from her or anyone when yesterday (12/28/23) another updated holster arrived in an unmarked plastic envelope with no receipt, packing slip, or invoice enclosed. I tried reaching out to them again by their Contact page with no response. There phone number, listed in several sites (not theirs), ************ is a non-working number. I am now out $47.00 with two holsters that I cannot use and do not work as advertised.Customer response
01/19/2024
I replied once before. Complaint has been settled. Dinosaurized has issued a refund, less my shipping costs, for the returned items.
Thank You
Initial Complaint
11/30/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
***************** is the email used to place the order My husband, ***, made the mistake of ordering a gun holster on 11-13-23. They sent two when he only ordered one. They don't work as described, he can't use them like the ** advertisement. I've emailed them repeatedly about a return or an exchange but they keep stalling and will not send a return label or exchange instructions. The ******** page is gone so I can't file a public complaint. I'm attaching some screenshots of emails but there are even more than I've attached, this is a horrible company. This is a lot of money to lose. It wouldn't be quite as bad if they wouldn't have charged for two of these stupid things.Initial Complaint
11/02/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 9/1/23, I placed 2 orders:Order # ***** for 3 holsters, totaling $119.97. They were delivered on 9/8/23.Order # ***** for 1 ankle holster at $24.97. It was delivered on approximately 9/15/23 I emailed Dinosaurized Army Store on 10/5/23, requesting a refund. *********************** replied and asked if I wanted an exchange. I replied NO and said I wanted a refund. This went back and forth SIX times, where she kept stalling and stating, Please give us another chance, were just a small business. I reiterated every time that I wanted a refund because their holsters dont fit me right and dont function properly. She has now stopped responding. I would like a refund for $144.94 and an address to ship their holsters back to.Initial Complaint
09/28/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Returned order ***** for refund 8/39/23 by signature **** priority and return shipping paid by me. **** tracking states "can't access delivery address". Contacted **** and was told the business had to initiate another delivery time which has not happened. Contacted seller and was given the runaround saying they issued a refund and paypal was reviewing. Going on a month now and no response from any contact attempts. Opened case with paypal. Fraudulent company, avoid at all cost.Business response
12/01/2023
Please send us email account by PayPal, we will send money directly to you. The bank account Associated with your card has been hacked, we cant use to refund. Thank youCustomer response
12/06/2023
Complaint: 20669101
I am rejecting this response because:The claim of my account being hacked is a lie. They're only trying to aquire personal information to hack the account themselves. I guess s******* me once wasn't enough for them.
Sincerely,
*****************************Customer response
12/06/2023
Complaint: 20669101
I am rejecting this response because:The claim of my account being hacked is a lie. They're only trying to aquire personal information to hack the account themselves. I guess s******* me once wasn't enough for them.
Sincerely,
*****************************Initial Complaint
08/29/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
This company falsely claims that we sell and/or have reviewed their product and rate it 5-stars. No such review has ever occured. We do not sell or endorse their products in any way and want all mention of our business removed from their site.Initial Complaint
06/01/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a product and was told it would take 3 to 5 days to receive a tracking number. I have not received it 7 days later. I contacted them. They said give them a few hours to get me tracking number. They told me my holster was sent 5 days ago. I'd it was in fact sent, they would have a tracking number. That tells me it's all a scam. I've already been charged for or.
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Customer Complaints Summary
20 total complaints in the last 3 years.
17 complaints closed in the last 12 months.