ComplaintsforRT Masonry, LLC
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Complaint Details
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Initial Complaint
08/02/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired RT Masonry, LLC to demolish and repair my concrete patio. Upon completion, the patio was not draining water correctly; there was no slope or grade in the concrete slab thus flooding occurred. I contacted Roger T******* on several occasions to fix/correct the issue due to contractor error. I set up appointments and tried to schedule concrete repairs. After 2 months from the initial concrete pour, Roger came out and demolished the default concrete slab. He then said he would return and pour the final slab in 2 days. He never showed or communicated and avoided to come complete the project he was paid for. I have called, and text numerous times to have the work completed. Due to safety concerns and no communication from RT Masonry, I was finally forced to hire another contractor to finish the project which cost me another $600. I would like to be refunded $600 from RT Masonry for the in-completed work which they were hired and paid for.
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Contact Information
70 Calle Roja
Corrales, NM 87048-5117
Business hours
Today,7:00 AM - 7:00 PM
MMonday | 7:00 AM - 7:00 PM |
---|---|
TTuesday | 7:00 AM - 7:00 PM |
WWednesday | 7:00 AM - 7:00 PM |
ThThursday | 7:00 AM - 7:00 PM |
FFriday | 7:00 AM - 7:00 PM |
SaSaturday | 9:00 AM - 5:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.