ComplaintsforCar Pros
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/14/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
****** ****** of car pros sold us a car and this is wen our nightmare began stalking harassment money theft credit card fraud bank loan fraud identity theft ssn fraud health insurance fraud utility bill fraud my husband got fired from his job after being there 26 years ****** said wow u make really good money I should have left right then he had gotten a group of losers who began to follow us and get us kicked out of every place we stayed ******* ***** **** ****** *** ****** ****** *** ******* ****** **** ***** **** ****** ******* **** ******* ********* who ended up totaling my car and blaming some one else and another insurance company leaving us without a vehicle after spending 10 grand in fixing it left and right cause he faulted out the warranty he lied on the ****** said it was a clean title wen in fact it had been wrecked 2 owner not 1 wouldn't trade it back before the 500 miles like he was supposed to wanted a down payment over charged us it was 15 grand we put 5 grand down but charged us 30 grand for the car messed with my husband credit to get him approved just to get it kept the warranty check and told us we didn't get one back 90 grand later they have ********* of ********* ****** steal my husband truck now we're homeless and broke and no vehicles and there still stealing from us and stalking us it's pathetic ***** and **** **** *** **** ******* ***** *** ********* ********* ****** ***** ***** *** ***** ******** *** ** ******* ** ***** ****** who worked at the courthouse in Carlsbad erasing police reports so nothing has been done about this many ***** boss her son and daughter as well ****** ******** and ***** ****** telling them were we were going and our numbers all these people have good jobs collecting welfare cause they no someone at human services and home care that they don't even do making money off me and tony with surveys and business ads account is out of hand seriously some one needs to lock them upBusiness response
07/17/2023
This vehicle is totalled and the warranty cancelled and sent toward remaining balance. Customers complaint is not readableCustomer response
07/21/2023
Complaint: ********
I am rejecting this response because:
He faulted out the warranty he lied on the ****** saying it was a clean title wen in fact that the car had been wrecked he messed with my husband credit to have him approved and he has shown up in Texas on several occasions were I live stalking me I have paperwork showing 2 different prices for the car he's a fraud he was supposed to have traded the car back before 500 miles if the car was messing up and he wanted another down payment the car was 15.999 we put 5.000 down and we owed 30.000 doesn't make sense he forged papers with my husband signature and the only reason that he gave wat was left from warranty is because I had to call them to find out that I even got the check he was going to keep it he's a lier and a fraud
Regards,
****** ****** ***[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.