ComplaintsforHock It To Me Pawn Shop, Inc.
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Complaint Details
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Initial Complaint
02/09/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Tried to purchase a firearm.Paid the money and I had to send in fingerprints to FBI before before firearm could be given to me.It took several months before I heard anything from FBI.So I decided to get a refund .I went back into shop and Owner Corey told me he could not refund my money,because his bank could not find my money.At the time I paid for firearm I used my debit card.The card I used I lost it.So I took my new one in so that I could get my refund.I still had same bank account and it should of just went back into new card.I called Hock it to me Pawn often to see if money was found through the bank Pawn shop uses.Owner Corey told me bank could not find money or transaction.I gave it some time thinking Pawn shop would call and tell me it was resolved.I never heard from Pawn shop.So I called Corey Pawn shop owner and he cussed at me saying I probably wont get my money back.I decided to wait again.It has been more than a year and I went back to try one more time to get my refund.He said that he still could not refund my money .He still was blaming his bank.for the problem and said it had happen to someone else besides me.That was a red flag to me.I think this Hock it to me Pawn is doing something illegal.If he banks with a bank like that he should really think about what is going on for the customers sake.I just want my money or the gun.I finally heard back from FBI and showed him the paper work the FBI sent me.It still did not help me get my gone or refund.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.