ComplaintsforDays Inn
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Complaint Details
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Initial Complaint
02/08/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
This hotel was named midtown inn when I moved in October 2021, but now goes by Greentree inn. I applied for rental help from the state of New Mexico, and they claim to have paid a check for $3900 to the hotel on my behalf. The name that the state has awarded that check to is: J a h a d hotels. But the front desk keeps saying they haven't received anything! So I'm thinking there must be a difference in who is listed as the owners of the hotel and who actually owns it? I don't know who thàt name was that the state paid cuz I didn't tell them that name: j a h a d hotels! But that must be who is listed on the property address? But that is a LOT of money to be lost out on for me and there are other tenants experiencing the same problem! So someone needs to get correct on who actually owns this motel and where this money from the state is going to? This has caused others to be evicted and so this motel is essentially getting paid double for me and even paid for tenants that aren't here any longer! Please help cuz I can't get thru to anyone at the dept of finance. I don't know where else to turn!Business response
02/09/2022
Hello,
Thank you for contacting Wyndham Hotels & Resorts.
Greentree Inn is not a Wyndham Hotels & Resorts brand hotel.
Our brands include: AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® by Wyndham, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.
We hope you will consider Wyndham Hotels & Resorts for your future travel needs.
Brenda
Liaison, Customer Care
Wyndham Hotels & Resorts, Inc.
Office: ###-###-####
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.