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Find a Location

Nex Worldwide Express has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNex Worldwide Express

    Shipping Masters
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Nex Worldwide Express has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      460 Main Ave Ste C, Wallington, NJ 07057-1851
      BBB File Opened:
      1/26/2017
      Years in Business:
      23
      Business Started:
      4/1/2001
      Business Started Locally:
      6/14/2016
      Business Incorporated:
      2/27/2001
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 019856 for this business, issued by Federal Maritime Commission

      These agencies may include:

      Federal Maritime Commission

      (202) 523-5807

      Fax: (202) 2750059

      http://www.fmc.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • ShipNex
      Business Management
      • Mr. Hakan Ozcilingir, President
      • Ms. Feyza Ozcilingir, Corporate Contact
      Contact Information

      Principal

      • Mr. Hakan Ozcilingir, President

      Customer Contact

      • Ms. Feyza Ozcilingir, Corporate Contact
      Additional Contact Information

      Fax Numbers

      • (212) 685-3518
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/16/2022

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      Shipped a Stethescope to a friend in medical school 2/1/22 in ****** SHIPNEX tacking number **********. Fed Ex tracking number ************. When tracking on line it said exception to delivery occurred ******. I used the chat option on the shipnex website and was told the recipient needed to call fed ex ****** *********** and give them the fed ex number above. I contacted recipient and she complied- was told by fed ex ****** that package was delayed. Same day received email from SHIPNEX. That package being returned to me. Called fed ex- was told package being returned to me. I am unable to reach SHIPNEX customer service via phone or chat. THIS IS TIME SENSITIVE- Do not want to be charged for return of package- miscommunication occurred at federal ex ****** level. Need help from SHIPNEX but unable to reach them. Please help. I will dispute return shipping charges . Would like package sent back to ****** and delivered as promised.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mehmet K

      1 star

      05/31/2022

      I shipped 7 boxes from Brooklyn, ** to ******** ****** with them, paid $1,500 + for this shipment. Not only 5 boxes delivered late, but also 2 boxes were lost. The worst part is ShipNex customer service don't do anything! Phones and emails don't get answered, basically they don't care about their customers. I went to their office and demanded to talk to the boss. He pretended to help, as a result lost item filing was made to ***** and got a refund, however, this does not justify their customer service failings. I shouldn't call them 20 times or send 20 emails. Terrible service, will not use their services again, don't recommend to anyone.

      Local BBB

      BBB Serving New Jersey

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