Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Drivesmart Auto Care Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileDrivesmart Auto Care Inc.

            Extended Warranty Contract Service Companies
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            310 Main St Ste 7

            Toms River, NJ 08753-7401

            Visit Website
            Email this Business
            (888) 578-3711

            Business hours

            9:00 AM - 2:00 PM
            Business Hours
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 2:00 PM
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.14/5

            Average of 21 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            63 complaints closed in last 3 years

            27 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB

            Accredited Since: 7/25/2023

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Headquarters
            310 Main St Ste 7, Toms River, NJ 08753-7401
            Email this Business
            BBB File Opened:
            6/10/2016
            Years in Business:
            7
            Business Started:
            9/1/2016
            Business Incorporated:
            6/9/2016
            Accredited Since:
            7/25/2023
            Type of Entity:
            Corporation
            Alternate Business Name
            • Frontier Agency
            Related Businesses
            Hours of Operation

            Primary

            M:
            9:00 AM - 6:00 PM
            T:
            9:00 AM - 6:00 PM
            W:
            9:00 AM - 6:00 PM
            Th:
            9:00 AM - 6:00 PM
            F:
            9:00 AM - 6:00 PM
            Sa:
            9:00 AM - 2:00 PM
            Su:
            Closed
            Business Management
            • Mr. Daniel Rodd, Owner, CEO
            • Mr. Josh Panecki, General Manager
            • Ms. Stephanie Zigray, Compliance Director
            • Ms. Val Rodd, Customer Service Manager
            Contact Information

            Principal

            • Mr. Daniel Rodd, Owner, CEO

            Customer Contact

            • Mr. Daniel Rodd, Owner, CEO
            • Ms. Stephanie Zigray, Compliance Director
            Additional Contact Information

            Fax Numbers

            • (732) 655-6444
              Other Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            63 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/14/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            Im a Retired Navy Veteran, I signed up with Drive Smart for extended vehicle warranty, they told me I could call back to cancel both policies, they started saying I had to wait for the booklet to cone in the mail, it came in the mail, I called back and the still refused to cancel my policies, which clearly states in their book that all I had to do is call back to cancel, they still wouldnt cancel my policies. How many other people especially older people are they taking advantage of, they are so unprofessional. I decided to stay with Nationwide (Omega) to continue covering my ******* I also decided to let them cover my Chrysler, saving me over $7500 because they tried talking me into getting 2 completely new contracts. Im very disappointed with Drive Smart. All they had to do was cancel when I called to say I wanted to cancel, instead the are strong arming AKA bullying me. I also want my $50 refunded to my credit card like the said they will if I cancelled, they wont let me cancel on my request.
            Read More
            Read 62 More Complaints

            Customer Reviews

            21 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Alvin D

            04/18/2024

            Person I spoke with was very helpful with me making my payment .
            Read 20 More Customer Reviews

            Local BBB

            BBB Serving New Jersey

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.