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Find a Location

Rockaway Recycling Inc. has 1 locations, listed below.

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    Business ProfileforRockaway Recycling Inc.

    Scrap Metal
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.25/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/26/2020

    Years in Business: 47

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    311 West Main Street, Rockaway, NJ 07866-3317
    BBB File Opened:
    5/20/2020
    Years in Business:
    47
    Business Started:
    1/1/1977
    Business Incorporated:
    12/13/2007
    Accredited Since:
    5/26/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 536922 for this business, issued by Department of Environmental Protection

    These agencies may include:

    Department of Environmental Protection

    401 E State St

    Trenton NJ 08608

    (866) 337-5669

    BBB records show a license number of 612976 for this business, issued by Department of Environmental Protection

    These agencies may include:

    Department of Environmental Protection

    401 E State St

    Trenton NJ 08608

    (866) 337-5669

    Type of Entity:
    Corporation
    Alternate Business Name
    • RR Cats
    • Catalytic Control
    • RRCats.com
    • Rockaway National
    Business Management
    • Mr. Tom Buechel, Owner
    • Ms. Virginia Buechel, Manager
    Contact Information

    Principal

    • Mr. Tom Buechel, Owner
    • Ms. Virginia Buechel, Manager

    Customer Contact

    • Mr. Tom Buechel, Owner
    • Ms. Virginia Buechel, Manager
    Additional Contact Information

    Fax Numbers

    • (973) 625-9216
      Primary Fax

    Email Addresses

    Website Addresses

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/02/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had spoke with *** regarding 4 catalytic converters that i wanted a quote from. I sent pictures, my information, everything they asked for. They asked for serial numbers, i sent serial number for two that came from the aftermarket, there was no serial number on the *** ********************** converters, which is common for that year. When they received them i was offered less than half of the quote. I received a text message and video of the converters. I called due to the confusion of how it went from around $300 to $40. ***** was the person I spoke too. I was trying ti hnderstand what the issue was. I was polite, asking questions and he was very abrasive and would not even let me soeak my concerns. I explained that I was confused and he went on to say there was nothing in it, look at the video, i tried but he was so rude and lacked attention skills that i finally asked to soeak to *** who was who I had dealt with. He told me he would give me $20 and they normally never pay more than $15. Which is unusual because i know it wasnt out of the hoodness of his heart, this is all business. If it was only worth $15 why would ge offer $20. I asked for *** again as I knew this guys personality is to talk fast and try to get his way. *** was out hntil tomorrow. So maybe I can get a call from someone who can actually have a conversation about it. As for my experience at this point, I have to assume its a scam. Absolutely uncalled for and there can be a civil discussion regarding this, however ***** is unable to have that. Very disappointed and others should be aware.
    Read More

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Noah G

    1 star

    03/05/2024

    Submitted multiple quote requests for a VW catalytic converter and haven't heard anything. It says on thier website that you can get a quote in 1 - 3 business hours but I haven't heard anything in 2 weeks. Maybe the price quote thing on their website doesn't work ?? I guess I'll try to text them for a quote but If i don't hear anything I'm leaving another bad review.

    Rockaway Recycling Inc. Response

    03/26/2024

    Hello ****, we are sorry to hear you didn't from you. It seems there may be a disconnect with our system and how we receive quote requests. We believe we have found the solution in the last 5-7 days and have tested it successfully.We would appreciate another chance to earn your business. If you could request a quote on our site at the link below we would be very grateful for another chance to work with you.*****************************************

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