Customer ReviewsforNorthStar VETS

I used to believe this was one of the best veterinary hospitals in **********. I was dead wrong. 3 years ago when I first got my 2 ferrets they started having diarrhea and vomiting. It was suspected that they had helicobactor. ************ was tested and came back positive for helicobactor and coronavirus (ece). I had positive confirmation from one of the best places I could bring my girls so that must be it. I treated them for helicobactor and ece for the past 3 years. They have had many long days at north start as well as overnights. One of those overnights ********* started biting and ever since will bite anyone who is not me. I shouldve taken that as the first sign that something is wrong here. I didnt and brought them there for nearly every problem until I recently moved to *******.Recently ********* had surgery for a blockage (hairball). Surgery went well and she was healing properly then suddenly she was having problems using the bathroom. She was in obvious distress and discomfort. I brought her to the vet who suggested a helicobactor test. The biopsy came directly from her stomach. She does not have helicobactor.A week later ***** is now vomiting, having diarrhea and trouble going to the bathroom. They both were tested at that point for 4 different GI diseases including helicobactor and coronavirus (ece). Neither of them have either of the diseases in which I have been treating them for 3 years.As you can see by ****************** email that these are life long diseases with no known cure.I emailed north start the records they requested and was told **************** said they could not be virally shedding at this time and got the negative results.This place is a scam. Ive not heard back from them after receiving two attachments explaining the two diseases my ferrets dont Before these girls I had two boy ferrets. Both euthanized by north start vets.

Agreed! Money hungry. NorthStar in ************ will never be revisited by myself or any friends/family. My daughters ****** was sent home only to have him rushed back, and stayed 4 days due to an illness that they didnt detect. Hmm. Most recently I brought my yorkie to them,only to be sent home. Pnut was violently vomiting,they sent us home. $600 later. The next day,thank god for my niece who works for our local veterinary clinic, Pnut was put on 4 different medications. He has pancreatitis and pneumonia due to aspiration of his vomit. My niece saved our dogs life NOT NorthStar. It was well worth paying a second $600 to save him. NorthStar made an easy $600 for absolutely NOTHING. Stay clear of northstar.

This practice is terrible and insanely overpriced. My dad brought my dog **** in because she has a patch of hair loss that is slowly growing. My dad was told that it could be due to rabies vaccination and this can be a common side effect for smaller dogs after receiving the vaccination. They did no tests and I was charged around $200 for them to tell him a biopsy could be preformed if he wanted for over $1000. No treatment was recommended and they are a disgrace. I would never recommend them to anyone and I am truly upset with my experience

Our Dog was treated by North Star I. Maple shade they diagnosed him with some type of tick disease. They said it wasn't Lyme's. They gave us antibiotics and pain medicine for him and they said within twenty four to forty eight hours he would be back to normal we told them he has not been eating or drinking and he can't seem to walk on his right front paw and his back right leg. He is only 10 months old. Well that was on a Thursday. He did make any improvements form the medicine. So I called North Star in Maple shade and told them. Thei was Saturday Oct. 8. They advised me to take him to there other facilitiy in *********** **. We took him there and the nurse came out to get his vitals. Then she said it will be a little wait. We got there at 3:40pm. I saw other patients coming in and being taken back before us. I asked how much longer they said well you arrived here at 3:40 it's now six and bc you arrived late you have six people ahead of you I asked why were other being brought back they didn't look like they were in need of immediate medical attention. She say they had appointments. Well if you are an emergency facility why do you take appointments over emergency.??? Her answer was well that is the way it is. We finally get taken back and waited another twenty min till the doc came in. North Star in Maple shade said they would call them and send his records. Well the doc said not all his records came through. So again I explained what is going on with my German Shepherd. He has not had anything to eat for a week we gave him eggs and I told her I was having a hard time getting him to take his medicine. He refuses treats and won't take the pain medicine. So she give him a shot of methodoine so they can ex ray him. We sit and wait another half hour just to have him exrayed. She said the exray shows some type of bone issues that ********* get. To keep him was very costly. She said it could be this or that. So we left after waiting for seven hours the worst place ever

They should be shut down. NSV is the worst. We were told that our account was blocked because my husband waited 4 hrs last time we were there. He called repeatedly and the they didn't answer the phone.He had to leave to go to work. So essentially they would not see us. Said we should go to Jersey Shore. What ******** runs an emergency vet facility with no triage staff and one Doctor. To refuse an animal that can't speak is a disgrace. They should be shut down, I will not let this go ??