8 Customer Reviews
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Review from Jennifer Z
1 star04/10/2024
Our contractor recommended these cabinets to us during our home remodel. After seeing a sample door and viewing the cabinets in another home we went with Fabuwood. Our cabinets were delivered towards the end of October 2023 (longer than the two-week timeline stated on their website). By January 2024, we started noticing paint cracking with our white painted cabinets. All white cabinet doors have some form cracking that is causing the paint to lift and peel off the cabinets. Our contractor has reached out to the manufacturer for assistance, and their response is this is hairline joint cracks. I do not recommend buying painted cabinets from Fabuwood. They will not last longer than three months, at the most. Believe all previous negative reviews about painted cabinets on other platforms.
Fabuwood Cabinetry Corp Response
04/12/2024
Good afternoon,After checking our records we are looking into this and our *************************** is processing the request that was submitted by your dealer. Please give us ***** hours to reply. Please be advised, plywood is a non-porous, smooth grained wood. Additionally, wood by nature undergoes periods of expansion and contraction while it adjusts to atmospheric conditions. As such, finish stress lines may become visible on painted cabinets especially at the joints. Any such occurrence is not considered a defect. These variations are considered to be the nature of the material in relation to their environmental exposure and are not covered under this lifetime limited warranty. Thank you,Fabuwood Cabinetry CorpReview from David R
1 star01/15/2024
Terrible company when you have warranty problem. Pass the problem to where you bought cabinets and nothing gets done ! Over 4 months they send replacement fronts and expect you to do warranty work. They want you to hire a contractor to do theor wsrranty work. OUTRAGIOUS !Fabuwood Cabinetry Corp Response
01/16/2024
Good afternoon,As per our Warranty, all warranty claims are to be submitted through your original dealer of purchase. Moreover, the warranty states that we do not provide or pay for the cost of removal of defective product, repaired or replace products or installation of repaired or replaced products. If you are unable to find a satisfactory resolution through your original dealer of purchase, we encourage you to contact us with all information regarding your dealer and the situation. We will have our sales rep in your territory step in to assist with a solution. We, Fabuwood, stand by our product and will work with the dealer to rectify any/all manufacturing issues.Review from Mark W
5 stars05/08/2023
Best cabinets available at this price point. I am a contractor and have purchased over 50 Fabuwood kitchens with zero problems.Fabuwood Cabinetry Corp Response
05/10/2023
We appreciate your business and continue to strive to provide you and your clients with beautiful well crafted product.Review from Brenda J
1 star04/29/2023
White painted cabinets are cracking and chipping at the seams after only 3 months. one cabinet has a strand from a paint brush painted right into it. Problems mostly with the cabinet doors. Poor qualityFabuwood Cabinetry Corp Response
05/02/2023
Please be advised, due to the nature of painted wood products; solid wood can expand and contract due to changes in temperature causing joint hairline cracks in the paint. This is in no way considered a defect. However, if you believe this is more than a joint hairline crack, we recommend placing a warranty claim.Please note that as a wholesale company all warranty claims are to be processed with your dealer of purchase. They will be in contact with you regarding the status of any replacements.We, Fabuwood, stand by our product and will work with the dealer to rectify any/all manufacturing issues. We will work diligently with them to ensure your concerns are addressed.Best Regards,Fabuwood Cabinetry CorpFabuwood Cabinetry Corp Response
05/02/2023
Please be advised, due to the nature of painted wood products; solid wood can expand and contract due to changes in temperature causing joint hairline cracks in the paint. This is in no way considered a defect. However, if you believe this is more than a joint hairline crack, we recommend placing a warranty claim.Please note that as a wholesale company all warranty claims are to be processed with your dealer of purchase. They will be in contact with you regarding the status of any replacements.We, Fabuwood, stand by our product and will work with the dealer to rectify any/all manufacturing issues. We will work diligently with them to ensure your concerns are addressed.Best Regards,Fabuwood Cabinetry CorpReview from Mike L
1 star02/07/2023
Not happy witb quality standard, cabinet plywood frm bottom popping out layers.Review from Joanne M
2 stars10/03/2022
Service: Cabinet installation We just had a company in Southwest ******* install these fabuwood cabinets in our kitchen And this morning the kitchen sink ran over down onto the floor and hit the surface of some of these cabinets right below my sink and to the left of my sink and these cabinets have splintered and bubbled and shredded like particle board.The kitchen company that did the complete installation of Fabuwood cabinet got hit by Hurricane *** here in SW ** and has been wiped out, so I'm having to deal directly with fabuwood and I hope they make it right because this should never ever have happened that water hits the surface of these cabinet doors for only 15 minutes and they shredded and bubbled like this. This is unacceptable. I did not pay $32,000 for a kitchen renovation and have these cabinets put in that are supposed to be solid wood and they bubble and shred because water spilled on them from the sink.I'm waiting for ******** at Fabuwood to get back to me after he speaks to management at FabuwoodReview from john z
2 stars10/08/2021
Unfortunately. my dealings were very much less than ideal... 2 cabinets were the wrong size in spite of my documented sketches with dimensions. Because my wife was hospitalized for many weeks I stored them in my garage for the first month and they claimed, I should have known then that, I would not even be able to get them through my door or in the case of a pantry storage was too high for my ceiling and 14 inches deeper than I could fit in despite my requested dimensions and I found a cabinet maker that would cut down and modify for $300.000 , but they chose to send me a new Lazy ***** that fits and refused to do anything about my useless pantry. I sent 10 emails with pics to substantiate my claim, which fell on disinterested ears, so never again...Review from Treanor Associates. Inc
1 star09/22/2021
Fabuwood makes a great product, but their delivery and customer service *****. **** called me with my delivery time and twice they did not show up. I tried to call with no help. I lost 2 days from work waiting. I am a licensed contractor who will no longer recommend Fabuwood cabinets. ******************************* ***************
Customer Review Rating
1.75/5stars
Average of 8 Customer Reviews
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