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Find a Location

Matchstick Literary has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Matchstick Literary

      331 Newman Springs Rd Ste 143 Fl 4 Red Bank, NJ 07701-6767

    • Matchstick Literary

      3000 Atrium Way Ste 200 PMB 20019 Mount Laurel, NJ 08054-3909

    Business ProfileforMatchstick Literary

    Digital Marketing
    Multi Location Business

    Current Alerts For This Business

    Alert:
    As of 4/27/20, BBB is unable to verify this company's authority to do business in New Jersey with the NJ Department of the Treasury Division of Revenue and Enterprise Services. Registration with the Division is required for tax and employer purposes.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Matchstick Literary has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Matchstick Literary

        331 Newman Springs Rd Ste 143 Fl 4 Red Bank, NJ 07701-6767

      • Matchstick Literary

        3000 Atrium Way Ste 200 PMB 20019 Mount Laurel, NJ 08054-3909

      Location of This Business
      331 Newman Springs Rd Ste 143 Fl 4, Red Bank, NJ 07701-6767
      BBB File Opened:
      5/1/2019
      Contact Information

      Principal

      • Customer Service

      Customer Contact

      • Customer Service
      Additional Contact Information

      Email Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/16/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      In 2019. ******************* with Matchstick Literary lied, cheated and manipulated me into hiring them as my publisher. They made mistakes in publishing all 3 books and it took them 8 months to correct the mistakes. That cost me a lot of money in sales. They have only paid me once for royalties and that is because I reported them to the BBB once before. I have been trying to contact them by phone and by text about issues that they need to correct with Amazon and they won't return my calls or messages. They claim to be a ** based company but they are from the *********** with a virtual office in ** to claim ** residency. That was a lie used to manipulate me into signing with them. They are supposed to pay royalties quarterly and in 4 years paid once and that was by PayPal because they couldn't mail a check from the ***********.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dana D.

      1 star

      09/03/2021

      I wrote four books over the past 2 years and published with Matchstick Literary. Big mistake! I was duped into many "investments" in my books in marketing and sales. In all, I spent over $40,000, and got next to nothing in return. The last straw came when their agent wanted me to invest $7000 to have my books shown in international bookshows. He claimed their company ************************************** would invest $31,000 of their own money in my project. They had used that ploy in the past where they said they would invest their own funds if I would kick in up to $10,000. When I flat refused to contribute to this last ploy they fired the agent I had been working with, ostensibly because he had "abused me." I had negotiated a refund contract with him that said if my books are not icked up by an established publisher within one year (of May 26, 2021), I would be refunded the $10,000 that I had invested in that effort. It turns out that's why they fired him - he had failed to deliver my money on the bookshows project.Now they tell me everything that agent had agreed to was null and void, and have no intention of refunding my money, or even doing anything mre to romote my books, UNLESS I PAY FOR IT!

      Local BBB

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