ComplaintsforAtlantic Ambulance Corp
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Complaint Details
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Initial Complaint
01/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On sept 6 I went to summit ******* ***** ****** **** in my own car. Without consulting me first, a doctor did not even speak to me, an ambulance was called because they needed to close in 10 minutes. When the ambulance workers came i to room, i said what are you doing here? I dont need this and i am not going with you. They insisted on taking a test before i got up and left in my own vehicle. The company has charged me over 1199.00 for this despite the myriad times i explained what happened.Initial Complaint
08/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Atlantic Ambulance refuses to go in network with any insurance company forcing patients who are relying on them for help to pay exorbitant prices for their help. I called 911 on 6/4/23 expecting my local rescue squad to show up for help. Instead Atlantic Ambulance showed up 30 minutes later. My insurance company paid them $1188 and according to my EOB I should pay $138. It was a 10 mile ride to the hospital. When I contacted them, they advised me to call my insurance to see if they would pay more money since I didn't choose to have them pick me up. They expect me to pay an additional $552. I was told I could go on a payment plan and to not pay anything that day, they would send me paperwork. I never received the paperwork. So not only am I upset about my bill but they also don't follow through.Initial Complaint
02/28/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I received the bill months ago for a service on 11/27 2022 for $144.17 for my brother *************************** for a trip from ************************* to our home in *******. I have submitted the payment and credit card number many months ago. I keep getting notices to make payment even though I've already submitted my payment by mail. I try to call the main billing number ************ but no one ever picks up. I have tried all the options on the automatic phone answering system but they go nowhere. I'm being threatened with a collection agency by the ambulance company. Please have the company process the payment I sent in previously and have them stop threatening me with a collection agency. FYI I handed the payment envelope directly to the mailman as he pulled up to my street mailbox to ensure that it was not stolen from the mailbox which is a problem we are having in Mendham. Please help thank you.
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Customer Complaints Summary
8 total complaints in the last 3 years.
3 complaints closed in the last 12 months.