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Find a Location

Packtight Movers Inc. has 1 locations, listed below.

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    Business ProfileforPacktight Movers Inc.

    Movers

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    17 Memorial Drive, Paterson, NJ 07505
    BBB File Opened:
    6/17/2021
    Years in Business:
    3
    Business Started:
    4/20/2021
    Business Incorporated:
    7/17/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 3455808 for this business, issued by US Department of Transportation (DOT)

    These agencies may include:

    US Department of Transportation (DOT)

    1200 New Jersey Ave, SE

    Washington DC 20590

    (202) 366-4000

    http://www.dot.gov

    BBB records show a license number of MC-1126441 for this business, issued by Federal Motor Carrier Safety Administration (FMCSA)

    These agencies may include:

    Federal Motor Carrier Safety Administration (FMCSA)

    1200 New Jersey Avenue SE

    Washington DC 20590

    (800) 832-5660

    http://www.fmcsa.dot.gov

    Type of Entity:
    Corporation
    Business Management
    • Ms. Yahia Khatib, Owner
    • Ms. Michelle Kay, Office Manager
    Contact Information

    Customer Contact

    • Ms. Yahia Khatib, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/12/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I was given a quote for all of my belongings. At the end of September when the company picked up my stuff I was told they were charging me over double what I was charged and had to leave a lot of my things behind because they didnt fit. Super great quoters, not. I was told 21 business days, I kept calling and then was told 35 business days(its actually 30) kept calling and they stopped answering my phones calls. They continuously lied to me. Told me they were coming multiple times and never showed up. I finally wrote complaint to FMCSA, after the office lady found out she told me that I wouldnt see my things, she is holding my stuff ******. It is now December and they are just brought me my stuff but then left without giving it to me. I was told by the company that hired them that the contract I signed does have a per diem of $30 everyday they didnt bring stuff. The lady on the phone says thats not a thing but after complaining to the company that hired them she said about $200 off but it should be closer to the 900-1000$ range. This whole company is a scam! They also are trying to get me to pay a different company name with different address on wire transfer. They were driving a Penske truck so After they left again with my things I called Penske and turns out they are using stolen Penske truck. Taking legal matters.

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tawana J

    1 star

    04/27/2022

    My family is still waiting for the balance of my home contents!! We moved from ******** to ******* **. September 2021. Its April 2022 we dont have still some of our home goods. No one is answering the phone. One contact number is disconnected. We have paid $11k to date! We had one truck show and wouldnt open truck for me to verify the contents until paid $7k in cash!! It turns out contents was not my stuff! Had another tell me hes on the way, youre in ******* right no were in *******! He never called back! Most of my furniture has been dragged. Most glass items (including TVs) were delivered broken!! Ive shed tears over family keepsakes that have still not been delivered. I want my dads military flag!!! I want my king **** Wheres our stuff! I tried to go thru broker who says they no longer work with them, but they say they put in a claim on our behalf. Who does this!!! Class action suit is my next step. The guy unloading the first truck told me you can take photos of your stuff, but you cannot take any photos of me! I was trying to photograph how my belongings were thrown onto the truck. Clearly my belongings were moved from truck to truck!! I have photos!! No one should go through this and see their heirlooms from three generations broken, destroyed or worse. I want my dads flag!! Dad was in the Korean War. The flag covered my dads casket! My 90 old mom wants my Dads flag!!! Scandalous!!! Angry and out of $11k. I want my Dads Flag!!!

    Local BBB

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