Business ProfileforIntegrity Pool & Spa, LLC

3/6/2021 we met with and signed a contract with Integrity Pools. The permits were paid for and approved, we paid South ********** to upgrade our gas meter and gas line to our house several thousand dollars and we had a start date of mid to late June. I have a built-in pool put in my last home in 2013 so I am well aware of weather issues and supply issues. June came in with beginning of July I contacted the owner Rich and questioned as to whether or not the equipment was in he asked why I was calling him again and asked him if the equipment was in and then I had never received a call in June regarding our start. He then explained to me per contract they have rain days built-in totally understandable. July comes and goes late August I receive a call from Rich that he will start I believe August 20 I take the day off of work I sit around waiting no call no show I call he becomes extremely irate yelling at me telling me that he has other customers and I better be patient. September comes and goes October I receive a message from him that hes been trying to contact me I call him back he never returns my phone calls. This season starts no phone calls I called her several times and dont even receive an answering machine to leave a message we are now one year and 2 1/2 months from the contract date I receive no money in return from integrity pools nor if I received a start date or any type of notification.