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Find a Location

Xclusive Auto Sales & Leasing has 1 locations, listed below.

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    Business ProfileforXclusive Auto Sales & Leasing

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/24/2023

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    479 State Route 35, Keyport, NJ 07735-5033
    BBB File Opened:
    9/19/2019
    Years in Business:
    9
    Business Started:
    11/12/2014
    Business Incorporated:
    11/12/2014
    Accredited Since:
    5/24/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 1501489 for this business, issued by State Department of Banking & Insurance

    These agencies may include:

    State Department of Banking & Insurance

    20 West State Street, CN-040

    Trenton NJ 08625

    (609) 292-7272

    http://www.state.nj.us/dobi/index.html

    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Eugene Shvartsburd, Owner
    Contact Information

    Customer Contact

    • Mr. Eugene Shvartsburd, Owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Purchased a 2013 VW Tiguan for $13,000 cash on July 11,2022. Drive 7 miles home and start the car to drive to work the next day. The oil pressure low and check engine lights alert advising to shut down the engine that it wasnt safe to drive. Contacted the dealership right away. Was told to bring it in the next day and they were going to fix the issue. They replaced a part and two days later I picked the car back up. Pulled out of the shop and the light illuminated again. Drive back to the dealer auto shop (across the street from the dealership) and they ran the code. They said they were ordering parts and would fix right away. They had me drive the broke car until July 28th where I dropped it off for repair. I went without a vehicle for weeks, called multiple times for a loaner car while they repaired said issue. Given a car (a whole other issue) for a couple of weeks. And was told to come get my car a month later on august 31st. In the mean time had to call multiple times checking on status and requesting updates. Have asked for a refund day one of the issue which was day one or purchase. Instead they advised they were fixing the car. As soon as I picked up the car (mind you Ive had to get rides back and forth every time) I drive 20 feet and the oil pressure light alerts again shutting the car to half power. Swiftly went back around the u-turn for review. Was advised to keep the car until they can get a new part. Dropped the car sept 7th which was the last time Ive seen the car. Ive driven it maybe 3 weeks total in 6 months time. I was advised there is another issue or working on it or defective parts for 6 months of my life. Frequently going without transportation and caused to beg and borrow and pay for rides. They have the money and are dragging out the repair to my detriment. When I picked the car off the lot they advised they replaced the timing belt and oil pan so I believe they knew there was an oil issue from the start. Fraudulently sold this car
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lee. R

    1 star

    07/25/2023

    This dealership has a **** hummer h2 for sale. While the exterior and interior are clean the under carriage underbody is of grave concern. It was heavily painted black to hide the ***** damaged frame to the point of deceit. You can clearly see the vehicle has severe rust and will ultimately cause someone severe financial stress and potentially a hazardous vehicle for themselves and others on the road. I have photos of the heavy painted under carriage. I did not purchase this vehicle but I'm afraid someone will.

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