Customer ReviewsforMoishe's Moving Systems

I am formally submitting a complaint on ******'s Moving. They moved my things from *********** to **************** on November 2023. As they arrived earlier than my new place was available, MOISHES offered to store them 'at no additional charge' in South *******. Three weeks later, their 'local' mover delivered. Boxes opened, tampered with. Reviewing what arrived vs my inventory files, many things were missing - including a top-of the line vacuum cleaner!! - I filed the complain immediately - sharing pictures - and they asked me for a list and to fill out claim form. MOISHES RESPONSE - verbatum: "we are not responsible as this was a third party that we don't even know". AFTER this, it is my mission to make sure this acknowledged. MOSTLY knowing Mr. **** and his pro-art **** Centers in ** and JC have been apparently good to the art community.

Moishes Moving Systems failed to disclose the method used to calculate final charges for my move in advance and withheld information regarding its lack of multiple certifications to haul my possessions for the agreed-upon price. This deceptive practice delayed my move and resulted in additional rent fees and utility charges levied upon me at my former residence, as well as bearing the additional cost of a second truck, which was not disclosed during the estimate process or in writing. After an in-person estimate to move a two-bedroom, single-floor dwelling 175 miles, an estimate for $3900 was provided based on the number of items to be moved. I asked if the company would do the job for $3750 and Moishe's agreed to that price. I was promised a 26-foot truck with four men for a short-haul move. So long as my contents fit in the truck and stayed within the maximum cubic-foot capacity of the truck, I was told there would be no additional charges. I was assured I had the entire truck to fill regardless of the number of items or cubic feet. On moving day, the crew arrived and the ******* immediately declared that my cargo would be overweight and there would be an additional charge of $800 in order to secure a second truck because the truck was not certified to carry more than ****** pounds and the driver lacked the correct license. After a day of negotiation, they dropped the additional cost to $600 and I reluctantly agreed with no other options. After the move was completed, upon inspecting my possessions, I discovered that a five-foot-tall mirror with a replacement value of $1500 was missing and Moishe's made no effort to locate the "lost" item. **************** offered no explanation or apology for the lost property. I found Moishe's to be a deceptinve, dishonest and disreputable company. Beware before doing business with them. I have filed a formal complaint with FMCSA.

This is the worst company ever. Do Not use. They will rip you off.

Just awful. I lost so many items that I cant count the total because l keep realizing another item missing.

DO NOT USE THIS COMPANY.I recently used Moishes for a long distance move from ** to TX. I am currently missing thousands of dollars worth of personal belongings. I AM MISSING MY COFFEE TABLE.NONE of my clothes were delivered. I AM MISSING ALL OF MY WINTER COATS and SHOES. I literally have no clothes other than what I put into a suitcase.NONE of my dishes / kitchen items were delivered. I'm also missing lamps, and other home decor.My bed also arrived damaged. There are scratches all over my wooden headboard that were NOT present at the time of my move. I paid over $4K for this move out of my own pocket, with my hard owned money. with the expectation that my belongings would be handled and delivered PROPERLY with care.I SHOULD NOT BE MISSING thousands of dollars worth of my personal belongings. Not to mention that the delivery was LATE with little to no communication / updates. I had to reach out every time to receive a proper update.The entire move was completely rushed. The delivery guy, ******* looked like he hadn't showered in over a week. He was literally dripping sweat all over the place and stinking up my apartment. He smelled horrible.His partner was erratic and looked like he was cracked out on drugs to looking for his next hit. He seemed to be high on speed / or some type of drug. Eyes bucked out of his head. He was literally moving so fast, running boxes into my walls and he also broke the handle of one of my closet doors. I had to ask him multiple times to slow down.He was moving so fast, he smacked himself in the face with a chair....as he was taking out of a box. He had very chaotic energy. I was completely used to sign the papers without properly checking to see if everything was even accounted for. ****** (the mover) kept reassuring that everything was there. I was honestly so on edge with both movers, I JUST WANTED THEM OUT OF MY HOME. THE ENERGY WAS SO CHAOTIC AND DARK.I'm ****** and stressed completely over this entire experience. I could literally cry.

Adding to the 1 star reviews on here, we used Moishe's for a move & store and then move in at a later date. On the day of our move, we had to constantly explain to the movers to take care of items as they were packing them horribly with no care at all. When we moved in, it became clear how badly they were packed and handled. One of our sonos speakers was STOLEN by the crew. The marble top to our dining table was shattered (clearly) and never showed up for our move in. Glass for a table top was shattered. Our record player was broken beyond repair. All 8 of our dining chairs were damaged and one of the seat cushions didn't show up. A lounge chair had the cushion torn. Ceramic planters didn't show up - again assume they were shattered. A box of kitchen items didn't show up. Our mattress and box spring were filthy as they were not wrapped properly and shoved into storage. We had a lot of other breaks - all which were avoidable had the moving team actually shown any care or moved anything with any thought. The list goes on and on and on... And the customer service... TERRIBLE. Avoid Moishe's... At all costs...

If you read this review, I plead with you to not use Moishes.I used Moishes to move-out and store my belongings while temporarily displaced during COVID. They offered free pick-up which I took advantage of.Upon empying my unit and later unpacking, I realized that Moishes had LOST a box containing highly sentimental items. I immediately reached out to attempt to find the box. After weeks of inconsistent, unhelpful, and lack luster support they have finally emailed me to say the box was never found.IF YOU READ THIS REVIEW AND GO ON TO USE MOISHES, PREPARE YOURSELF FOR:1) Inefficient, unsafe, and disorganized shipment of your belongings -- shipping multiple people's belongings in single trucks without any way of tracking when/where misplaced items end up.2) Abysmal and at times non-existent customer service -- I experienced weeks of silence, extremely unhelpful responses, and and overall awful customer experience working with *********************************** The possibility of losing any number of sentimental or highly valuable items with absolutely no regard/concern from Moishes -- if your items go missing, save yourself the trouble of dealing with their team and consider them a goner.

MOISHES IS AWFUL!!!!!!!!!!!!I specifically told the movers three items were extremely fragile porcelain and ceramic heirlooms from my mom who passed away. They proceeded to wrap a very expensive large Lladro, and two handmade ceramic pieces (a childhood cookie jar) and (a handmade high school senior project) in ACTUAL PAPER, NOT BUBBLE WRAP, NOTHING PROTECTIVE!My mom is gone forever and that's all I had of her and our memories:(NEVER HIRE THIS COMPANY, EVER!!!!!!!!!!