ComplaintsforHomebridge Financial Services, Inc.
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Complaint Details
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Initial Complaint
02/26/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am reaching out to due to a form of identity theft. This account is not mine. As a consumer, I am aware that if I didn’t give permissible purpose for HOMEBRIDGE FINANCIAL INC to report this account & it was done without my consent & is a form of identity theft per the law. If you fail to delete this account, I will have to proceed to taking further action. This account is not mine & needs to be deleted. HOMEBRIDGE FINANCIAL INC - ***** Last 4 digit of SSN: ****Initial Complaint
08/28/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am reaching out regarding a situation dealing with Homebridge Financial Services. I have been accused of owing this company due to an alleged identity theft. I have reached out numerous of times via email, ****, BBB, mail and every possible way. Everytime that I reach out, I am led with no answer or response from ANYONE. These accounts result in identity theft and I have no knowledge of these accounts. I have requested information such as the proof of the title, the original contract, and the chain of title. I have yet to receive any information or documentation from this company. I have called numerous of times. Because of this, I am aware of my rights as a consumer and HIGHLY demand that these accounts be removed my file due to lack of timely response, NO DOCUMENTATION and result of identity theft. I am aware that this is all a violation according to the **** AND FDCPA and I am coming to the **** pleading for help! Account Number: *******************Initial Complaint
07/28/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
So I'm pretty sure I was a victim of predatory lending. I applied for a loan, was approved, made an offer on my house, it was accepted (Jul 29). Submitted additional documents to the lending officer as she requested and played the waiting game. I had a closing date of September 9, this was extended until September 26, then October 3. One week before October 3, I get a call from my realtor asking if I spoke with my lender. I had not, she let me know that I no longer qualify for the Time to own mortgage program in the *********** because I make too much money, and my mortgage will be increasing. I'm shocked and wait to hear from my lending officer who is now on vacation, but I am being sent documents to sign. After doing my own calculations my mortgage would go up by $400. At this point the seller is not signing another extension and I'm being told if I don't go along with the mortgage that I'll lose my 5k deposit. I should note, I'm about 7 month pregnant as well, with two older children to boot. I explain that I don't feel comfortable with the payments and ill fight it out in court over the deposit if i have to. The realtor makes a deal with the seller they go down 10k on the house but my mortgage payment only adjust by $80. I ask the lender what happens if I can't make the payment she states, can't you have the babies dad help you?. i should've walked away but didn't. I agree and then the dragging of the feet start, only October 14, I was suppose to close, drove to my lawyers office just to be told the paperwork is incorrect. Had to call the District Manager to get them to handle things and get my mortgage closed. they gave me 1k in gift cards after I closed as an apology. I went on maternity leave all the programs my lender told me about don't exist at the company they sold my mortgage too. I'm behind 5 months and I'm about to go into foreclosure. The lender no longer works at the company, feels like predatory lending.Initial Complaint
09/18/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am in a forbearance period on my home loan with this lender. They have now sold this mortgage to another lender and are reporting us ****************************** our forbearance period and the new lender has confirmed. This has greatly impacted our credit score and is the second time this has occurred in the last 6 months. They will not speak with us because our loan has been transferred to the new lender.
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Customer Complaints Summary
37 total complaints in the last 3 years.
6 complaints closed in the last 12 months.