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Review from G. B.
1 star06/14/2023
Received an estimate for a job to replace a curb for ****. Exact wording on estimate:"Replace curb, demolish and dump old curb 20 linear feet. Build a framing and install wiremesh and pour concrete. All include dumpster, permit material and labor $****"He finds out that it's going to need inspection, which he was told up front it was for the sale of a house, and suddenly wants to charge an extra $1,000. When asked why it was suddenly more, the only reason provided was because it was going to be inspected. When questioned if he was going to do a job that would go against the permit, he hung up on me.
Anytime Construction, LLC Response
06/19/2023
Hi *******, Let me tell you that when I did met your wife she mention to me that since you guys were selling the house did not care so much but you want it only a "cosmetic" repair in way to be able to sell the home which was supposed to be closed on the day that I meet your wife and it was not done for that reason. Therefore I do understand your frustration about the matter but is not fair putting that on us. When we was contacted about the changed project including 2 inspection the price was changed accordingly to the new request. Please be aware that different projects have different prices. Hoping you sincerely resolving the issue with the buyers.Best regards Anytime Construction,LLCCustomer Response
06/19/2023
A permit is a permit to do the job correctly. There is no such thing as a "cosmetic" permit. You should know that by getting a permit it has to be done correctly to code in any town anywhere. You were also extremely rude to me when questioned why the price changed and didn't provide any real reason and hung up on me. I sincerely believe that you were going to do a job that was going to fail inspection, and steal our money.Anytime Construction, LLC Response
06/21/2023
I appreciate your feedback regarding our pricing structure. While we strive to ensure our services offer the best value for our customers, we understand that pricing can be subjective and may not suit everyone's budget. We value each customer's perspective and take their feedback seriously.Regarding customer satisfaction, we have a large base of satisfied customers who find our services valuable and worth the investment. However, we understand that each customer's needs and preferences may vary. If our pricing doesn't align with your requirements, we respect your decision to explore other options that better suit your budget.If there's anything else we can assist you with or if you have any specific concerns or questions, please let ** know. We're here to help and find a solution that meets your needs.Customer Response
06/21/2023
This has nothing to do with the price or your pricing structure. There is no subjective part of this. Objectively we were going with ********** until you bait and switched the price after you realized you would be caught. We were willing to invest in getting the job done correctly as ********** clearly stated. You not owning up to your mistake, putting blame on the customer, and making excuses to try and make yourself look better in these responses shows the true nature of your business practice.
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