Business ProfileforTommy Timmy
Current Alerts For This Business
BBB has received multiple reports from consumers that Tommy Timmy is taking orders and processing payments, but not delivering the merchandise or providing refunds.
Although the business refers to their fulfillment centers in the US, according to information in BBB files, the business has no U.S. presence. The business ownership belongs to Shaffer Enterprises and Marketing Ltd, located in Jerusalem, Israel.
The business claims orders are “Shipped Via USPS From Our Own US Warehouse. In the section Shipping And Tracking Your Order the warehouses are referred as being in California and Florida:
“All orders are shipped from our warehouse within 1 working day and shipped to you via USPS. All of our customers are invited to inspect our warehouses in California and Florida.”
Other pages mention fast shipping from New Jersey and their fulfillment center being in this state. The New Jersey State Division of Revenue, Business Records Service, has no information on Tommy Timmy entity. The Terms of Service posted on Tommy Timmy site “shall be governed by and construed in accordance with the laws of ... Jerusalem, Israel. “
At-a-glance
Related Categories
Business Details
- Location of This Business
- Fairfield, NJ 07004-1622
- BBB File Opened:
- 10/29/2018
- Years in Business:
- 8
- Business Started:
- 12/1/2015
- Business Management
- Mrs. Sue Hawthorne, CEO
- Mr. Ben Shaffer, Owner
- Contact Information
Principal
- Mrs. Sue Hawthorne, CEO
Customer Contact
- Mrs. Sue Hawthorne, CEO
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/18/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
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