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Find a Location

National Tree Company has 1 locations, listed below.

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    Business ProfileforNational Tree Company

    Outdoor Furniture

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 22 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers Artificial Christmas Trees, Wreaths and Garlands and Artificial Shrubs

    Business Details

    Location of This Business
    2 Commerce Dr., Cranford, NJ 07016
    BBB File Opened:
    1/21/2008
    Years in Business:
    34
    Business Started:
    1/1/1990
    Business Started Locally:
    1/1/1990
    Type of Entity:
    Corporation
    Alternate Business Name
    • National Outdoor Living
    • National Christmas Products, Inc.
    Business Management
    • Salvatore Puleo, President
    Contact Information

    Principal

    • Salvatore Puleo, President

    Customer Contact

    • Salvatore Puleo, President
    Additional Contact Information

    Fax Numbers

    • (908) 709-4145
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    25 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    In November 2023, I purchased a 70 LED Light Starter Set manufactured by National Tree Company for $79, with tax $86.23. The lights stopped working in January 2024. Since it had been more than 90 days since I purchased them from the seller on Amazon, they would not take the lights back, refund my money or replace the lights. The box states on it that National Tree has a 3-year warranty on lights. I registered the product, even though their site is only for the registration of trees. I called to inquire about repairing the lights. I was told that they do not repair lights. I asked to speak to a supervisor. The supervisor also stated that they do not repair lights. I again stated that there was a 3-year warranty. She told me that I should send them back to the seller. I told her that it was not the seller's product it was National Tree Company's and the warranty on the box was from the manufacturer of the product (NTC), not the seller. The customer ********************** representative stated that she would replace the lights because of the confusing verbiage on the box and the company's site.

    Customer Reviews

    22 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Barb G

    1 star

    02/29/2024

    I accidentally hit order button and immediately sent an email and called (after hours ) they responded next day at noon saying it was too late and if I read return policy I would be very well informed. They didnt ship order and would not cancel! Very rude and I have to return it for *****

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