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Find a Location

ABF Service LLC has 1 locations, listed below.

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    Business ProfileforABF Service LLC

    Business Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    24 S Front St, Bergenfield, NJ 07621-2020
    BBB File Opened:
    12/22/2016
    Alternate Business Name
    • Aether for Men

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/22/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    [10/22/22 I purchased a product thru ABF Services with a 50 day return policy before being charged a monthly fee for the product. I returned the product which arrived where purchased on 11/7/22. I made numerous attempts by emailing customer support email If you have any questions, reply to this email or contact us at [email protected] regarding information about returning the product. I was informed that a rep would contact me by phone regarding my return and dissatisfaction with the product. I never received a return call or email. I started receiving text from Paul Watson on 11/9/22 about the product. I informed him that I returned the product where I purchased it due to no return calls from anyone from the company. I requested a call from a supervisor or a director of the company and address. I never received a call back or address to the company. I received a text from Steve on 12/21 regarding my payment. I asked Steve for an address or phone call from a supervisor of the company. He was unwilling to supply me with a phone call or address to talk to someone about this product. The phone numbers listed doesn't work and the email support address. No one never has contacted me back. I continue to request a phone call or email to address my return of the product and my frustration in which there is a lack of support.
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    Customer Reviews

    10 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ray M P

    1 star

    03/04/2023

    I purchased the product from Aether for Men in January 2023. Terms were $89 down and then 9 payments of $89/month. Ad states that if the device does not work for you, you can return it within 50 days. Used the product for 3 weeks and saw no physiological change and so attempted to return the product. Product had no return address, so attempted to obtain such, but was told I needed to sign a "RMA Request Form" prior to getting any action. The form states that you are willing to pay them a restocking fee of 30% of the "retail price" of $1,100!! As stated by others, the retail price of this device is only about $150. Went back through the purchase process to see if I had missed any "fine print" regarding the 50-day return or any "Terms and Conditions" of the purchase and found NONE up to the point where you insert your CC number and you are committed. Am fighting this with my CC company as it is impossible to return the item.

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