ComplaintsforEnvision Relief Services
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Complaint Details
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Initial Complaint
02/10/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
August 8, my husband *** and I received a welcome letter from Envision Relief Services after paying them $38,149.00 to reduce our loan from Wyndham Destinations to that amount, keeping our status and amount of points the same. I have been trying to contact Envision Relief Services by phone and email for the last ten days and have not been able to reach a person using any number or email. We would like to know where we are in the process and if they are not able to resolve our case, we would like a refund of the entire amount paid to ERS. We have not had any reply to our daily messages or emails so no resolution is known to us. I am hoping you can help us with this matter. Thank you for your time.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.