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Find a Location

Simmons Plumbing & HVAC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Simmons Plumbing & HVAC

      11 Railroad Ave Seabrook, NH 03874-4665

      BBB Accredited Business
    • Simmons Plumbing & HVAC

      PO Box 1199 Seabrook, NH 03874-1199

      BBB Accredited Business

    Business ProfileforSimmons Plumbing & HVAC

    Plumber
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/6/2015

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers plumbing, Heating, Ventilation and Air Conditioning services and installation. 

    Business Details

    This is a multi-location business.

    Find a Location

    Simmons Plumbing & HVAC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Simmons Plumbing & HVAC

        11 Railroad Ave Seabrook, NH 03874-4665

        BBB Accredited Business
      • Simmons Plumbing & HVAC

        PO Box 1199 Seabrook, NH 03874-1199

        BBB Accredited Business
      Location of This Business
      11 Railroad Ave, Seabrook, NH 03874-4665
      BBB File Opened:
      3/10/1999
      Years in Business:
      25
      Business Started:
      8/31/1998
      Business Incorporated:
      8/31/1998
      Accredited Since:
      1/6/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 3429 for this business, issued by NH Department of Safety - Division of Fire Safety. The expiration date of this license is 5/31/2025.

      These agencies may include:

      NH Department of Safety - Division of Fire Safety

      33 Hazen Drive

      Concord NH 03305

      (603) 223-4289

      https://www.nh.gov/safety/divisions/firesafety/

      BBB records show a license number of GF0802253 for this business, issued by NH Department of Safety - Division of Fire Safety. The expiration date of this license is 5/31/2024.

      These agencies may include:

      NH Department of Safety - Division of Fire Safety

      33 Hazen Drive

      Concord NH 03305

      (603) 223-4289

      https://www.nh.gov/safety/divisions/firesafety/

      BBB records show a license number of HT1400219 for this business, issued by NH Department of Safety - Division of Fire Safety. The expiration date of this license is 5/31/2024.

      These agencies may include:

      NH Department of Safety - Division of Fire Safety

      33 Hazen Drive

      Concord NH 03305

      (603) 223-4289

      https://www.nh.gov/safety/divisions/firesafety/

      Type of Entity:
      Corporation
      Alternate Business Name
      • T & W Plumbing and Heating, Inc.
      Hours of Operation

      Primary

      M:
      8:00 AM - 4:00 PM
      T:
      8:00 AM - 4:00 PM
      W:
      8:00 AM - 4:00 PM
      Th:
      8:00 AM - 4:00 PM
      F:
      8:00 AM - 4:00 PM
      Business Management
      • Ms. April Schrempf, Office Manager
      Contact Information

      Principal

      • Ms. April Schrempf, Office Manager

      Customer Contact

      • Mr. William F Simmons, President
      • Ms. April Schrempf, Office Manager
      Additional Contact Information

      Fax Numbers

      • (603) 474-7701
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/05/2021

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      On 11/2/21, I called Simmons Plumbing & HVAC because my residential water heater ruptured. They talked me through ensuring the water was properly shut off and the pump was cut off that night although they did not come out. Wednesday, 11/3/21, I told their dispatcher I wanted a better quality water heater installed, not a cheap one. That afternoon four plumbers showed up and installed a State ProLine XL 50 gallon gas water heater. It took about 2 hours at a cost of $3,750. The water heater is not producing hot water. The control unit is displaying two flashing lights followed by a three second delay - indicating a "pressure switch failed closed" according to the operation manual. On 11/4/21, Simmons returned two plumbers to my home and adjusted the water heater to a higher temperature. They wanted to see if it would "fix the problem." They left the control unit unaddressed. I told them they had left my furnace condensation pump unplugged the night before for a music box, and it has overflowed - creating a puddle in the basement. Of course, there was still no hot water that night. On 11/5/21, I asked Simmons why four plumbers who had installed the water heater could not identify there was an error code being posted on the control unit? They have not responded. I further told them I want hot water today, Friday, two days after they installed the "new" water heater, and they have not responded yet. My patience has been exhausted. This is unreasonable. I paid a lot of money for a new water heater, and I want this problem fixed. Additionally, I paid an extra $250 fee to secure a 10-year warranty on this unit "commercial grade" unit. They are not instilling confidence in their ability to service the contract.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Patricia Y

      5 stars

      04/10/2024

      A fairly complex gas boiler replacement - a thumbs up for **** and ***** for a job well done. They were extremely helpful, well-organized, courteous, and exemplifies the workmanship by Simmons. I have recommended this company in the past and will in the future.

      Simmons Plumbing & HVAC Response

      04/15/2024

      ********, thank you so much for your kind words. We will be sure to pass it along to Matt and Craig as well! Your recommendations do not go unnoticed and we appreciate you!

      Local BBB

      BBB Serving New Hampshire

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