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            Business ProfileSand Castle Construction and Hardscapes, LLC

            Hardscaping
            BBB accredited business

            Contact Information

            PO Box 1946

            Seabrook, NH 03874-1946

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            Email this Business
            (603) 997-2159

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            Customer Reviews

            4.69/5

            Average of 29 Customer Reviews

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            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/1/2020

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Sand Castle Construction & Hardscapes is a residential and commercial construction company that has been building extraordinary hardscape structures for over ten years. They specialize in paver driveways, patios, hardscape construction, renovations, add-ons, and remodeling.

            Products & Services

            This company specializes in paver driveways, patios, hardscape construction, renovations, add-ons, and remodeling.

            Business Details

            Location of This Business
            PO Box 1946, Seabrook, NH 03874-1946
            Email this Business
            BBB File Opened:
            10/8/2015
            Years in Business:
            15
            Business Started:
            1/29/2009
            Business Incorporated:
            1/29/2009
            Accredited Since:
            4/1/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Ian Ramage, Owner
            Contact Information

            Principal

            • Mr. Ian Ramage, Owner

            Customer Contact

            • Mr. Ian Ramage, Owner
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            04/05/2024

            Complaint Type:
            Order Issues
            Status:
            Resolved
            I signed a contract in August of 2023 with the owner, *******************, to have my porch rebuilt. At that time I paid a 25% deposit. In September of 2023, I was contacted and told if I paid the next 25%, Id be put on the schedule before December 2023. In November, after dodging my messages requesting an update, he finally responded saying his Father was dying so no work could be done, then he passed me off to an associate who came up with a different excuse. In January I was diagnosed with a catastrophic health issue and immediately reached out to *** to cancel the contract and explained why. I have texted, emailed, left messages and have read receipts for all the messages. He refuses to respond or return my money. I have to focus on survival and not having construction work in my house.
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            Read 2 More Complaints

            Customer Reviews

            29 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Stephanie S

            04/23/2024

            We hired Sand Castle Construction to build a stone wall in our front yard. The wall far exceeds our expectations. It looks like it has always been in our yard - that's how perfectly it fits in there. We have already received about half a dozen compliments from neighbors and passer-bys. The owner, ***, is a consumate professional and takes a great deal of pride in his work. His communication was excellent. He checked in with us at every step of the process. The work started within a few days of us hiring his company and finished about a week later. The workers were very polite, diligent, and extremely neat - no mess was left in our yard.We couldn't be happier with the entire process, the more than reasonable price and the stellar finished project. We highly recommend Sand Castle Construction.
            Read 28 More Customer Reviews

            Local BBB

            BBB Serving New Hampshire

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