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Find a Location

Wagz, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wagz, Inc.

      100 Market St Unit 201 Newington, NH 03801-3760

    • Wagz, Inc.

      230 Commerce Way STE 325 Portsmouth, NH 03801-8201

    Business ProfileforWagz, Inc.

    Pet Supplies
    Multi Location Business
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 08/15/2023 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    37 complaints closed in last 3 years

    31 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Wagz, Inc. offers sales of geo-fences and smart collars for pet containment purposes.

    Business Details

    This is a multi-location business.

    Find a Location

    Wagz, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Wagz, Inc.

        100 Market St Unit 201 Newington, NH 03801-3760

      • Wagz, Inc.

        230 Commerce Way STE 325 Portsmouth, NH 03801-8201

      Location of This Business
      100 Market St Unit 201, Newington, NH 03801-3760
      BBB File Opened:
      12/17/2018
      Years in Business:
      8
      Business Started:
      11/4/2015
      Business Incorporated:
      11/4/2015
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      9:00 AM - 8:00 PM
      T:
      9:00 AM - 8:00 PM
      W:
      9:00 AM - 8:00 PM
      Th:
      9:00 AM - 8:00 PM
      F:
      9:00 AM - 8:00 PM
      Sa:
      9:00 AM - 3:00 PM
      Su:
      9:00 AM - 3:00 PM
      Business Management
      • Terry Anderton, President
      Contact Information

      Principal

      • Terry Anderton, President

      Customer Contact

      • Terry Anderton, President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      37 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/13/2024

      Complaint Type:
      Product Issues
      Status:
      BBB unable to locate business
      Purchased a WAGZ collar & spent months trying to get it working as advertised. The collar never worked & support was not helpful. I want a full refund

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tracey P

      1 star

      06/30/2023

      I returned collar and equipment for a refund on 06/02/23. According to fed ex tracking the package was received on 06/06/23. I have made numerous calls and emails without returned calls or responses. It is now 06/30/23. I have not received a refund yet. I followed all the instructions RMA ect and returned within the 60day window for returns. The wagz collar system was purchased via wagz website.

      Local BBB

      BBB Serving New Hampshire

      BBB Reports On

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