Business ProfileforMarquis Roofing and Exterior Design, LLC

New rubber roof installed on my home along with two skylights and drip edge on all sides in June 2021. When first storm hit in Winter of 2022, the drip edge on the back of the home completely flew up. Once this happened, it was noticed at the same time that the fascia board installed under the drip edge was not the correct size most likely causing the problem. I immediately reached out to Tom M****** and sent pictures. He acknowledged the email, pictures and problem and we agreed that he would fix it in the Spring (Spring 2022). I have been chasing him ever since and he has not had the courtesy of responding to me or **** ***** who also called on my behalf since the incident occured. At the same time, I indicated to him that I felt there was still water seeping in around the chimney. I contacted him for a roof quote based on his guarantee on his website offering a 25 year labor warranty on all roof work. Unfortunately, the job didn't go as planned as Tom never came to my property. On the day of our appointment, he sent someone else. On the day of installation, the wrong materials arrived for the drip edge. He never came to the property to supervise the work, review the completed work or to collect his payment. They did come back to bring a replacement screen for the skylight which was ripped and to try and fix the inside trim work which looked less than professional. I want the correct fascia board installed and the drip edge replaced . I believe the roof around the around the chimney is leaking or maybe it's coming from the damaged drip edge and running down. I have been more than patient.