ComplaintsforClearview Sunroom & Window
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Complaint Details
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Initial Complaint
12/03/2021
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Our "service" with Clearview was over and done with and both parties agreed that there would be no more contact and the transaction was done. This past week, I have received 3 very large packages that are taking up room in my driveway from them. I have repeatedly stated that I did not want anything from them and sent photos and emails stating they need to stop and also have them picked up. I did not agree to any of these products being sent to me. They are clogging up my driveway, they are an eyesore and they should not be my problem. The number on the shipping label is disconnected. I want them to get these 3 packages off of my property and if there are more deliveries, I want them to STOP!!! I did NOT ask for these and as far as both parties were concerned, our business together was ended.Business response
01/12/2022
Business Response /* (1000, 8, 2021/12/14) */ This complaint is with the Eze-Breeze store and not Clearview, Please have this changed to that account. All deliveries have been requested to stop. The manufacturer accidently sent additional items to complete this order. We have done everything in our end. Customer had shipping damaged items that were requested that the be remade and reshipped. And this is what they received. Nothing else should ship to this customer Consumer Response /* (2000, 10, 2021/12/14) */ (The consumer indicated he/she ACCEPTED the response from the business.)
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.