Business ProfileforA1 Professional, Inc.

On May 9, ********************************************* Exterior and we were very happy with this project. On July 24,2023 we met with ******************* who works for A1 Professional in *********, **. He wrote up a contract for siding our house and replacement of 3 really nice windows for a total of $31,450, for which we paid the down payment of $12,580. Not sure of the date they started, as they wanted to start as soon as they received the windows, but it was about a week prior to 8/29/23 when they finished and I made the final payment of $15,570. $3300 less than what was owed, due to damage that was caused to the roof. They said they would replace the roof that they damaged, the replacement of the new windows that were defective and replace the deck contractors battery and charger that was accidently taken when they were cleaning up.The roof that was damaged was the roof over the garage which is lower than the rest of the roof and level with our family room windows. They were tearing off the old siding, and had ladders and were standing on our new roof without any protection of tarps or scaffolding. The old siding with nails attached, was being thrown on the roof with nails down and another guy was using his feet to push the debris off the roof to the ground (where there again, was no tarps), causing nails to scratch down into the coating on the roof. I found the ******* (as the workers, do not speak English) to express my concern, but due to his limited English, it was hard communicating with him. The next day they put up scaffolding and tarps. But unfortunately, they had the scaffolding too low and it was sitting on the peak of the roof and when we looked out, the metal on the peak had been crushed and the guy on the ladder dropped his tin snips and made two more dents on the roof. When they realized they had crushed the peak, they tried to unbend it. We have numerous pictures and more to say about windows, but not enough room. Not heard anything from **** or **