ComplaintsforRevenue Cycle Specialists, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/23/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
My daughter received ambulance services from ******* *******. We have ***** ****** **** that covers it and have communicated this to ******* *******, who said the issue was resolved. ******* ******* partnered with Revenue Cycle Specialists and they say that the bill is in default and will be turned over for collection.Business response
10/27/2023
Due to restrictions placed on Revenue Cycle Specialists, Inc., by federal law, we are unable to directly address any issues that would release the protected health information of an individual without their consent and knowledge. If your daughter has an account at RCS, and she is past the age of minority, please have her reach out to us at ***** ******** or toll-free at ***** ******** and we would be happy to assist her.Business response
12/13/2023
Due to restrictions placed on Revenue Cycle Specialists, Inc., by federal law, we are unable to directly address any issues that would release the protected health information of an individual on a public forum. If your daughter has an account at RCS, and she is past the age of minority, please have her reach out to us at ***** ******** or toll-free at ***** ******** and we would be happy to assist her.Customer response
12/13/2023
Complaint: ********
I am rejecting this response because: I provided the legal documents in order for them to be able to explain the billing. The bill is in my name. They should answer my complaint and do not need to go into details about the medical bill.
Sincerely,
****** *****
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.