Customer ReviewsforBlack Belt Movers

Jose, Virgil, and Tyler were excellent. Early for the appointment. Professional and helpful. Highly recommend!!!

have left 3 boxes voicemails with no response. I had all my boxes labeled with colored duct tape and each room was labeled with a paper to correspond with the color of duct tape *name* was very rude. *Name* was giving a lot of attitude so finally I said you know what just put it all in the garage and I'll do it later because I didn't want to deal with his attitude anymore and ramming stuff into my house in front of me. Also, when I made my original appointment I had reserved two trucks for the day and when someone came out to my house I told them they could call me and nobody ever did and they said that one truck would be enough for our entire house. Therefore, we didn't get everything moved that was supposed to get moved, which put us in a bind to get stuff out by 5:00 p.m....with only two guys and a trailer that was already packed. And they had been working on moving stuff since 5pm the day before. Also - in response to your email from earlier today saying my brother was there and I wasn't there to talk to anyone, you said I just needed an adult there and if there were any questions you would call me I didn't know about monster totes until YOU left YOUR folder I tried calling you to make sure you knew what all needing to go and to let you know that the washer and dryer would not go - NO ANSWER Everything in the house was going - nothing was in the shed, but my husband had to get the extra stuff your team left because your person didn't estimate right or return my call So, it is not my fault your "expert" who decided I needed only 1 truck instead of 2 (which I originally booked) couldn't account for my shit that was in the drawers and closets and cabinets and closets and basement. I think you are trying to say I AM SORRY for all the damages, extra work we caused and THANK YOU for putting all your boxes in the garage, bringing a lot of the heavy stuff upstairs for us and disassembling things.

Warning - this is a company who has no interest in customer satisfaction. We hired BBM for a very simple move in Lincoln Ne - transfer garage contents into a trailer to move 3 hours away Upon arrival at the final destination almost every item was damaged The 4 man crew did not properly secure or fasten any of the items including a gun safe, an 80 inch flat screen, a standup freezer, tables, chairs, beds, headboards and miscellaneous items The TV was smashed - the remaining items - yes all of them - were damaged or badly scratched The response of BBM was that they are not responsible for moving and securing items after it leaves the property Almost laughable right? A moving company should be responsible for the MOVING of items A 1 star is kind in this instance - beware of a company that will overcharge and do as poor of a job as you can imagine -customer service was poor with no regard for the items being moved