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Find a Location

Investors Management & Marketing, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Investors Management & Marketing, Inc.

      700 N Broadway Minot, ND 58703-2316

      BBB Accredited Business
    • Investors Management & Marketing, Inc.

      PO Box 2064 Minot, ND 58702-2064

      BBB Accredited Business
    • Investors Management & Marketing, Inc.

      415 N 42nd St Ste B Grand Forks, ND 58203-1969

      BBB Accredited Business

    Business ProfileforInvestors Management & Marketing, Inc.

    Property Management
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/6/2016

    Years in Business: 64

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    IMM has been managing properties in the North Dakota region for over 45 years and managing approximately 5,000 units. We serve the upper Mid-West, in such markets as Minot, Bismarck, Grand Forks, East Grand Forks, Mandan, Devils Lake and Stanley.

    Products & Services

    According to the information provided by Investors Management and Marketing, this company offers property management.

    Business Details

    This is a multi-location business.

    Find a Location

    Investors Management & Marketing, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Investors Management & Marketing, Inc.

        700 N Broadway Minot, ND 58703-2316

        BBB Accredited Business
      • Investors Management & Marketing, Inc.

        PO Box 2064 Minot, ND 58702-2064

        BBB Accredited Business
      • Investors Management & Marketing, Inc.

        415 N 42nd St Ste B Grand Forks, ND 58203-1969

        BBB Accredited Business
      Location of This Business
      700 N Broadway, Minot, ND 58703-2316
      BBB File Opened:
      4/14/2005
      Years in Business:
      64
      Business Started:
      12/1/1959
      Business Started Locally:
      12/1/1959
      Business Incorporated:
      12/1/1959
      Accredited Since:
      1/6/2016
      Type of Entity:
      Corporation
      Alternate Business Name
      • IMM
      • Brentwood Estates
      • Aspen Park Apartments
      • Briarwood Apartments
      • Kensington Place Apartments
      • McEnroe Place Apartments
      • Ivy League Condos
      • Hawk Pointe Apartments
      • Apartments on Main
      • Meadow Ridge Apartments
      • Minot Mini Storage
      • AT Lofts
      • Beaver Suites
      • Northdale Apartments
      • Skyport Apartments
      • Highlands Ridge Apartments
      • Mandan Place Apartments
      • Landmark Circle
      • Lindenwood Apartments
      • Eagles Landing Townhomes
      • Colton Heights
      • Crossings at the Bluffs
      • Dakota Arms
      • Dakota Ridge
      • Fairmont Apartments
      • First Avenue Apartments
      • Delmar Court Apartments
      • The Gallery Apartments
      • West Ridge Apartments
      • Southview Condos
      • Summit Park Apartments
      • Sunnyside Villas
      • Temple Court Apartments
      • Terrace Heights
      • Twin Villas
      • Ellington Apartments
      • Glacial Manor
      • Terrace Pointe Apartments
      • Turnpike Apartments
      • Elk Pointe Apartments
      • Southdale Apartments
      • Remington Apartments
      • Parkview Terrace Apartments
      • Green Acres Apartments
      • Shoal Creek Apartments
      • Pines Apartments
      • Williamsburg Apartments
      • Golden Ridge Apartments
      • Prairie Heights Apartments
      • Ramblin Villas
      • Remington Apartments
      • Sunset Pointe Apartments
      • Collins Place Apartments
      • Mount Vernon
      • Parkview Place Apartments
      • Burlington Apartments
      • Brooklyn Heights
      • Green Square Apartments
      • Carmen Court
      • Cedarwood MSU
      • Cedarwood North
      • Midtown Plaza
      • Royal Suites
      • CHI Mercy Heights Apartments
      • Hawk Pointe Apartments
      • Halls Apartments
      • Paramount at the Bluffs
      • Hanson Storage
      • Northern Plains Apartments
      • Northfield Apartments
      • Northgate Apartments
      • Bridgeview Bay Condos
      • Coulee Ridge Twin Homes
      • Coulee Ridge Apartments
      • Minot Place Apartments
      • Lakewood Estates
      • Southwood Apartments
      • Kenwood On 5th
      • Terrace Point Apartments
      Business Management
      • Dennis Dion, Secretary
      • Jill Wald, Controller
      • Jay Altringer, COO
      • Marla Gefroh, Office Manager
      • Justin Hammer, President/COO
      • Colin Bates, Property Supervisor
      • Daniel Erickson, Property Supervisor
      Contact Information

      Principal

      • Dennis Dion, Secretary

      Customer Contact

      • Justin Hammer, President/COO
      Additional Contact Information

      Fax Numbers

      • (701) 852-9107
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/31/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      I put a 300 dollar deposit down for a apartment over a month ago. I decided I didn't want to move from ***** to ****************. So I been calling them for a mo th now to get my 300 dollar deposit back. When I do call they say to me it will be coming, I'll have by the next week. They would say they would call me back and they never do. I'm just running around in circles with them. I had no choice but to contact The BBB. If you could please help me get my money back. That would be great. Thanks.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Aaron P

      1 star

      06/01/2023

      I am utterly dismayed by the abysmal service and unethical practices exhibited by IMM. My encounter with them has been a complete nightmare, and I feel compelled to share my grievances to caution others from facing a similar ordeal. To begin with, the response time of IMM's maintenance team is highly disappointing. While they eventually addressed some of the issues in my apartment, it took them an unreasonably long time to do so. From broken heaters that failed to provide adequate heat to malfunctioning appliances, the delay in basic maintenance and repairs was frustrating. It's disheartening to reside in a place where essential amenities are consistently in disrepair for months on end or still go unresolved. What's worse is that on top of their blatant incompetence, IMM has been attempting to double-charge me for rent. It's shocking how they can be so audacious as to think they can get away with such underhanded tactics. When I brought this matter to their attention, they provided no satisfactory explanation. Their lack of accountability and transparency is deeply concerning. Moreover, the exorbitant fees imposed by IMM are completely unjustifiable. They have been adding various charges to my monthly rent statement that simply do not apply to me. It feels like they are trying to squeeze every last penny out of their tenants without any regard for fairness or integrity. I have reached out to their customer service multiple times to resolve this issue, but each time I'm met with indifference and dismissiveness. In conclusion, I strongly advise anyone considering renting an apartment from IMM to steer clear. The combination of their neglectful maintenance service attempts to double charge tenants, and unjustified fees is a recipe for endless frustration and financial strain. Save yourself the stress and find a reputable housing company that actually cares about its residents. IMM is a disgraceful organization that should be avoided at all costs.

      Local BBB

      BBB of Minnesota and North Dakota

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