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          Find a Location

          Green Dot Heating & Air has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Green Dot Heating & Air

              3303 Merchant Court Wilmington, NC 28405

            • Green Dot Heating & Air

              1326-A Ben Sawyer Blvd Mount Pleasant, SC 29464

            • Green Dot Heating & Air

              1130 Broad River Road Columbia, SC 29210

            Business ProfileGreen Dot Heating & Air

            Heating and Air Conditioning
            Multi Location Business

            Contact Information

            3303 Merchant Court

            Wilmington, NC 28405

            Visit Website
            Email this Business
            (910) 791-0480

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers heating, air conditioning, electrical and refrigeration services to all types of residential properties through large commercial projects.

            Products & Services

            We provide services of HVAC maintenance, service, and installation, both residential and commercial. We also specialize in dehumidifiers, generators, and indoor air quality. We are dealers of American Standard, Mitsubishi, Goodman, and Daikin.

            Business Details

            This is a multi-location business.

            Find a Location

            Green Dot Heating & Air has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Green Dot Heating & Air

                3303 Merchant Court Wilmington, NC 28405

              • Green Dot Heating & Air

                1326-A Ben Sawyer Blvd Mount Pleasant, SC 29464

              • Green Dot Heating & Air

                1130 Broad River Road Columbia, SC 29210

              Location of This Business
              3303 Merchant Court, Wilmington, NC 28405
              Email this Business
              BBB File Opened:
              5/30/2003
              Years in Business:
              21
              Business Started:
              5/1/2003
              Business Started Locally:
              5/1/2003
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 115828 for this business, issued by South Carolina Department of Labor, Licensing and Regulation. The expiration date of this license is 10/31/2025.

              These agencies may include:

              South Carolina Department of Labor, Licensing and Regulation

              Synergy Business Park; Kingstree Building, 110 Centerview Dr.

              Columbia SC 29210

              (803) 896-4300

              https://llr.sc.gov/

              BBB records show a license number of L.17670 for this business, issued by North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors. The expiration date of this license is 12/31/2024.

              These agencies may include:

              North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors

              1109 Dresser Ct

              Raleigh NC 27609

              (919) 875-3612

              https://www.nclicensing.org

              BBB records show a license number of L.35185 for this business, issued by North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors. The expiration date of this license is 12/31/2024.

              These agencies may include:

              North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors

              1109 Dresser Ct

              Raleigh NC 27609

              (919) 875-3612

              https://www.nclicensing.org

              Type of Entity:
              Sole Proprietorship
              Business Management
              • Mr. Christopher Jones, Owner/Partner
              Contact Information

              Principal

              • Mr. Christopher Jones, Owner/Partner

              Customer Contact

              • Mr. Greg Nelson, Owner/Partner
              • Mr. Christopher Jones, Owner/Partner
              • Mr. Wesley Tyler, Owner/Partner
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/14/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              March 20th 2023 I was charged ****** the remaining balance of my ******* total mini split unit plus labor cost.At that point the business indicated that the unit was done and did not indicate that other items needed to be finished. They in turn collected the entire amount for the mini split.April 7th we discovered disconnected wiring, tubes, trash, spare parts and a manual dumped behind the unit which was evidence the unit was far from complete.We contacted Green Dot the next business day April 10th about this oversight. We were not contacted back for 2 business days. On April 14th a technician came out to tell us a wire needed to be fixed. He was not able to provide service that day but only "diagnose" the problem. On April 15th a service technician came out but indicated the solution would require 2 service guys present and he had no indication when that would be done but ball parked us next week.We were further told by the diagnostician April 14 that Green Dot was under the impression everything was complete. I told him we thought the same because we had paid in full. Green Dot has failed to provide adequate communication and has blamed the whole issue on a "previous service guy who is no longer with them." Unfortunately my dissatisfaction has not been addressed and despite me contacting ***** the sales agent about this issue, it has fallen on deaf ears and they have all my money in hand.I am very concerned about their poor customer service and deceptive installation and account collection. I have also been troubled about their response and lack of communication. I know the former company *** worked with us for many years and we had a great relationship. RJS did larger jobs including installation of an entire HVAC system with ductwork and were on point. Please do not Green Dot take advantage of any other citizens in the area.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Janice S

              01/28/2022

              Unreliable, unprofessional and customer service unimportant. Green Dot has left us without heat for a week. They have missed appointments,mis-scheduled, not returned phone calls and have not ordered the wrong item. We will have a very cold weekend and will not have heat until Monday. Our system was supposed to be fixed on Wednesday. Meanwhile they will not return our calls from today, Friday. Green Dot has purchased smaller companies and have become sloppy and carless.

              Local BBB

              BBB of Eastern Carolinas

              More Info on Local BBB

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