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          Business Express, Inc. has 1 locations, listed below.

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            Business ProfileforBusiness Express, Inc.

            Communication Devices
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.26/5stars

            Average of 31 Customer Reviews

            Customer Complaints

            30 complaints closed in last 3 years

            20 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/4/2019

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            1/30/2019
            Years in Business:
            25
            Business Started:
            8/8/1998
            Business Incorporated:
            1/1/2000
            Accredited Since:
            2/4/2019
            Type of Entity:
            Corporation
            Business Management
            • Mr. Dean Gutch, CEO/Owner
            Contact Information

            Principal

            • Mr. Dean Gutch, CEO/Owner

            Customer Contact

            • Mr. Dean Gutch, CEO/Owner
            • Tanya Hannah
            • Shamim Hossain
            Additional Contact Information

            Fax Numbers

            • (910) 338-3243
              Primary Fax

            Phone Numbers

            Email Addresses

            Customer Complaints

            30 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/22/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I called what I believed to be HP for assistance adding a printer I had just purchased. I was led to believe the problem was there were too many devices connected to my wifi. The person stated they would need to clean my machine for $199.00. I was on with them for over an hour and when they were done, it still wouldn't connect. The new "technician" asked me to put the printer near my router. That was all it needed. I want a refund of my $199
            Read More

            Customer Reviews

            31 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michael B

            02/29/2024

            I'm a senior citizen on a fixed income. Tornado knocked out my TV service. Did a factory reset and but could not login to **************** Called the number displayed on the the screen for service. Tech person knew all of my credit card info so I thought it was legit and they had me sign up for a 2 year plan for $169.99 which I was led to believe was to replace my monthly membership charge from ********* I asked repeatably if this was a promotion for my existing account as I was new to *************** and they assured me that I would I would have no monthly charge. They did get me connected to ********* Called ******** the next day and they saw no changes in my monthly billing. Total misrepresentation from Business Express **** which I now realize is a separate entity.

            Local BBB

            BBB of Eastern Carolinas

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