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Business Profile

Collections Agencies

Financial Data Systems

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Important information

  • Customer Complaint:
    BBB files indicate that this business has a pattern of complaints. Over
    the last three years, consumers have filed complaints alleging billing/
    collection issues, customer service and service issues. In January 2019,
    the Business sent a statement addressing BBB inquiry of complaint
    volume; We follow all state and federal laws and respond to disputes,
    complaints, and validations. Once we investigate these and find out
    that the account is correct and the consumer is responsible to pay the
    debt then we let them know they need to pay it. If we find out that they
    are not responsible for the debt (which this does not happen often)
    then we let them know they do not owe it and we cancel the account and
    remove it from their credit file.

Complaints

This profile includes complaints for Financial Data Systems's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Financial Data Systems has 2 locations, listed below.

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    Customer Complaints Summary

    • 29 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/27/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      2018-04-13 COLLECTION AMOUNT **** I WANT TO BE REMOVED **** MY CREDIT REPORT THIS ACCOUNT IS UNACCEPTABLE I DO NOT HAVED CONTRACT WITH THIS COLLECTION COMPANY

    • Initial Complaint

      Date:10/30/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      NEVER had I not paid for the two collection item on my credit that wasnt either covered by my insurance or in this case paid in full. This account is negatively impacting my credit report and I want it to be CLOSED as I dont owe any debt to anyone for said services and I never received any bill stating I owe any amount of money to anyone for this. DELETE THESE TWO ITEMS OFF OF MY CREDIT REPORT IMMEDIATELY!

      Business Response

      Date: 10/31/2023

      We have received consumers dispute. Contacted our client will be sending statements to consumers email that was provide on the BBB site.

    • Initial Complaint

      Date:09/20/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.

       
      Complaint: 20630741

      I am rejecting this response because:

      as today, I have not received any documentation from your company. That's a lie . Show me proof that you sent it to me.

      Sincerely,

      *****************************

      Business Response

      Date: 09/22/2023

      We have received the consumers dispute in regard to the accounts we have in our system. We have previously responded to the consumers dispute and mailed out a statement and a letter to the home address. The accounts have been verified by our client/s. 

      Business Response

      Date: 09/22/2023

      We will send out a final response letter and statements to the consumers address that was provided. For any further concerns consumer can call our office at ************** Monday through Friday 8AM to 5PM. 

    • Initial Complaint

      Date:08/21/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I'm not liable for this debt with Home Telecom. I do not have a contract with Financial Data Systems, they did not provide me with the original contract as I requested.

    • Initial Complaint

      Date:04/03/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      When applying for something in my name last December, I got denied. When I was provided a copy of my credit report, I saw things on there that were inaccurate. Inquiries and addresses that are not mine were on my report as well as accounts that I never opened and variations on my name such as ********************************, ******************************, ******************************, ******************, **********************, ******************* ******* SINILE, *****************************. I have contacted the creditors to make them aware of the breach. Now, they are requesting that I fill out a full Packet to show cause in order for them to cease reporting to my credit due to this possible identity theft. I also found this account that I believe not mine:Acct name: FINANCIAL DATA SYSTEMS (Original Creditor: NORTH BROWARD RADIOLOGISTS)acct no. ****************date opened 04/21/2022 balance $278.00 I am not liable for this debt and I do not have a contract with:Company: FINANCIAL DATA SYSTEMS L Address: ******************************************************** Tel No: ************** Police Report and FTC Affidavit are attached with this complaint together with dispute letter sent to the bureaus and the authorization for release of information. I also filed complaints thru CFPB. Please delete this account from my credit report at once. Any questions or concerns please contact me at this address **************************************************************** or email at [email protected] need a response from the company.

      Business Response

      Date: 04/17/2023

      We have received consumers complaint. Contacted our client will be sending statements and response letter to consumers home address.

    • Initial Complaint

      Date:03/17/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      FINANCIAL DATA SYSTEM-XXXXX I am in receipt of your companys letter informing me youre handling the collection of the account mentioned above. However, after reviewing my records, I am unable to find any documentation of any contractual relationship between (FINANCIAL DATA SYSTEM } and me which makes you a person entitled to enforce a commercial claim against me. This letter is NOT a request for verification or validation.This is a request for proof of contract to substantiate your claim. Provide me with a certified copy of an original contract, with my signature specifically naming your company as a person entitled to enforce a commercial claim against me . Certifications can be done through the presence of a notary public, who duly swears the copy made is in fact a copy of the original paper contract in question.Failure to respond and provide strict proof of contract will constitute your tactic agreement that you, FINANCIAL DATA SYSTEM are NOT entitled to enforce a claim against me. In the event you continue your collection efforts against me without providing proof of contract, I will file a complaint with the Attorney General and ************************* and file a police report against you for harassment and invasion of privacy.I DO NOT have any contractual obligation to pay YOU at this point as you have failed to provide ANY proof of that. A copy of an alleged bill is simply not enough satisfactory proof that I, personally, incurred this alleged debt. REQUEST ANY DEROGATORY INFORMATION REPORTED TO THE CREDIT BUREAUS BE REMOVED if I find this entry on my credit report later interferes with my ability to obtain credit with favorable terms, I will bring suit against your company and the original creditor for all applicable damages, as well as for statutory penalties provided under the ***** and FCRA.

    • Initial Complaint

      Date:03/06/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt and DO NOT and have NEVER had an account with Financial Data Systems. They did not provide me with the original contract as demanded.

      Business Response

      Date: 03/10/2023

      We have received the consumers complaint. We have sent a response to consumer home address in response to dispute on 10/13/2022. 

    • Initial Complaint

      Date:02/22/2023

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I looked at my credit report and found a derogatory ****** from FIN DATA SYS for 540$ from December 2020. I never received a bill for 540$, I never received anything past due. I never received anything or it would have been paid, if it's even real. I had no idea until I saw this on a credit report. I don't know if it is real or fraudulent. If there was a way to get the original bill to see that it is real I would make sure it was paid. This a horrible type of business if they don't send you bills, just put it on a credit report? That's why it makes me feel like it is fraudulent.

      Business Response

      Date: 02/22/2023

      We have received the consumers complaint. We will be sending a response letter along with a statement to consumers home address. 

    Financial Data Systems is NOT a BBB Accredited Business.

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