Business ProfileforEZCarports
Current Alerts For This Business
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers clearer to consumers, and remove misleading or deceptive statements.
On March 23, 2022, Better Business Bureau of Central and Northwest NC contacted the business regarding advertisements on their website, http://ezcarports.com/, stating:
- MSRP vs Price; You're saving
- How long is the warranty? Our 14 gauge steel units come with a 30-day workmanship warranty.
Basic Principles of the Code requires that advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
Comparison with own former selling price - When comparisons are made to a former selling price, it must be to a bona fide price that has been offered for a reasonable time. If no sales had been made at that price, the advertiser must be sure that the markup on the higher priced product is similar to other products.
List Prices - List prices comparisons may mislead the consumer where they are not to a price at which substantial sales of the product have occurred. An advertiser can use a list-price non-deceptively where it does not claim a savings and includes certain disclosures.
Warranties or Guarantees - When using the term "warranty" or "guarantee" in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser's website or, in the case of mail or telephone order sales, made available free on written request.
As of April 29, 2022, the business responded and modified or discontinued some of the claims, but has failed to substantiate, modify, or discontinue the above claims.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- Boone, NC 28607
- BBB File Opened:
- 4/2/2015
- Additional Contact Information
Phone Numbers
- (828) 355-7152Other Phone
- (855) 296-0037Other Phone
- (828) 355-7152
Customer Complaints
0 Customer Complaints
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